Jacob Hare
Summary
Dedicated Loss Prevention Investigator with 5 years of experience and an immaculate eye for detailed observing. Committed to honesty and company loyalty. Thorough understanding of cultivating an accountability-based community of integrity for both internal and external crime.
Overview
6
6
years of professional experience
Work History
Loss Prevention Detective
TJX Companies HomeGoods
02.2022 - Current
- Improved employee awareness of loss prevention techniques through regular training sessions and detailed policy updates.
- Supported new hire orientation processes by presenting comprehensive overviews of company loss prevention policies and expectations.
- Engaged in Shoplifter Apprehensions by following all Company policy and procedures to ensure the safety of staff and customers while minimizing business disruption
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
- Assisted law enforcement agencies in the investigation of organized retail crime cases, contributing to successful resolutions.
- Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
- Built strong relationships with local law enforcement agencies, fostering collaboration between organizations on joint initiatives for crime reduction.
- Performed security walks around store to monitor employee and customer activities.
Loss Prevention Customer Service Associate
TJX Companies HomeGoods
10.2019 - 02.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Participated in loss prevention and safety programs.
- Maintained store assets with effective loss prevention strategies.
- Trained in loss prevention, visual merchandising and general sales skills.
- Collaborated with security personnel for heightened safety and loss prevention measures.
Sales Associate
TJX Companies HomeGoods
06.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote the Tjx Rewards Program.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05.2018
Skills
- Internal investigations
- Video Monitoring
- Physical Security
- Incident Reporting
- Surveillance techniques
- Policy Enforcement
- External Investigations
- Video surveillance proficiency
- Law Enforcement
- Loss prevention training
- Conflict Resolution
- Staff Training
- Inventory Auditing
- Fraud Detection
- Critical Thinking
Timeline
Loss Prevention Detective
TJX Companies HomeGoods
02.2022 - Current
Loss Prevention Customer Service Associate
TJX Companies HomeGoods
10.2019 - 02.2022
Sales Associate
TJX Companies HomeGoods
06.2018 - 10.2019
High School Diploma -
Rancho Cucamonga High School