Jacob Harris
Tampa,FL
Summary
Persistent and highly motivated sales expert with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where exceptional customer service skills will be utilized and appreciated.
Overview
5
5
years of professional experience
Work History
Inbound Sales Agent
Charter Spectrum
05.2021 - Current
- Developed rapport with customers though active listening, relating to my customers, and creating tailored packages that fit each customers needs.
- Achieved high conversion rates by utilizing persuasive selling techniques, maintaining a positive mental attitude, and asking calculated discovery questions that gives me the information I need without creating unnecessary hesitations.
- Increased upselling success by creating a customized pitch that makes sense to each customer, using information obtained during my discovery to overcome any hesitations, and circling back after learning why my original offer was rejected.
- Demonstrated adaptability by adjusting sales approach based on small details such as tone of voice, reason for calling and our monthly sales goals.
Sales Associate
Target
05.2019 - 05.2021
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Boiling Springs High School
Graduated With A 4.8 GPA05.2015
Bachelor of Arts - Business
Spartanburg Community College
Spartanburg, SCSkills
- 20 daily calls
- Positive Attitude
- Attention to Detail
- Cross-selling Techniques
- Upselling Strategies
- Interpersonal Skills
- Relationship Building
- Goal Oriented
- Adaptability
- Customer Deescalation skills
- Active Listening
- Problem Solving
- Effective Communication
- Data Entry Skills
Timeline
Inbound Sales Agent
Charter Spectrum
05.2021 - Current
Sales Associate
Target
05.2019 - 05.2021
High School Diploma -
Boiling Springs High School
Bachelor of Arts - Business
Spartanburg Community College
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