Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Server

Jacob Hartman

Maurertown,VA

Summary

Proven track record of enhancing customer experiences and operational efficiency. Expert in cash handling and strategic thinking, I excel in fast-paced environments, ensuring high-quality service through exceptional customer engagement and multitasking abilities. Dependable entrepreneurial skills for significant improvements in service delivery and team productivity, without compromising on service quality.

Overview

3
3
years of professional experience

Work History

Server

Cracker Barrell
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Landscaper

Self-employed
07.2021 - 06.2024
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Education

Bachelor of Science - Civil Engineering

Virginia Tech
Blacksburg, VA
05.2028

Bachelor of Science - Civil Engineering

Virginia Tech
Blacksburg, VA
05.2028

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Entrepreneurial personality
  • Strategic Thinking
  • Operational planning
  • Policy Development

Hobbies

  • Guitar
  • Photography

Timeline

Server

Cracker Barrell
08.2023 - Current

Landscaper

Self-employed
07.2021 - 06.2024

Bachelor of Science - Civil Engineering

Virginia Tech

Bachelor of Science - Civil Engineering

Virginia Tech

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Jacob Hartman