Jacob Hickox
Stephenville,TX
Summary
Seasoned Claims Adjuster with drive and experience providing a superior level of customer service to clients. Bringing forth the ability to properly investigate damages and resolve claims quickly in accordance with carrier guidelines. Demonstrating consistent execution of fair claims practices and a commitment to industry and company ethics.
Overview
6
6
years of professional experience
Work History
Independent Claims Adjuster
Allcat Claims Service
07.2018 - 01.2024
- Evaluated insurance policies and analyzed damages to determine coverage.
- Substantiated legitimate claims and denied unjustified claims.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Verified insurance claims and determined fair amount for settlement.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Skills
- Policy Interpretation
- Claims Investigation
- Technical knowledge
- Damage Assessment
- Wind and hail claims specialist
- Water and interior damage experience
- Residential and commercial claims experience
- Large CAT and daily claims deployments
- Long-term deployments exceeding 6 months
- Xactimate experience
Timeline
Independent Claims Adjuster
Allcat Claims Service
07.2018 - 01.2024