Jacob Hoffman
Tomball,TX
Summary
Results-driven manager with expertise in daily operations oversight and staff training to achieve high performance standards. Proficient in problem-solving and quality assurance, leading to enhanced efficiency and increased customer satisfaction.
Overview
5
5
years of professional experience
Work History
Self Employed
Kirshink Auto Styling
Tomball
03.2025 - Current
- Provide professional automotive detailing, paint correction, ceramic coating, and window tinting services for vehicles, as well as for residential and commercial real estate clients. Manage complete business operations from client acquisition to physical labor, managing product inventory, and through project delivery.
Shop Manager
Space City Auto Spa
The Woodlands
04.2024 - 04.2025
- Managed daily shop operations to ensure smooth workflow and efficient service delivery.
- Trained staff to the standards and expectations of the day-to-day workload.
- Implemented inventory control measures to reduce waste and improve stock accuracy.
- Resolved customer service issues promptly, efficiently and professionally but also throughout the entire delivery process.
Manager
The Woodlands Country Club
The Woodlands
07.2023 - 05.2024
- Supervised and developed staff to meet expectations of members and senior staff.
- Managed daily operations, ensuring accuracy and efficiency of processes.
- Conducted inventory assessments of equipment and products in golf shop.
Guest Services Staff Member
Carlton Woods
The Woodlands
08.2020 - 07.2023
- Directed daily golf course operations, ensuring smooth functionality.
- Resolved member and guest issues through root cause analysis and corrective action planning.
- Enhanced visitor experience by guiding them to events and fulfilling requests.
- Trained new employees, assessing their strengths for optimal task assignment.
Education
High School Diploma -
Klein Oak High School
Spring05-2019
Skills
- Inventory management
- Customer relationship management
- Staff training and development
- Quality assurance
- Problem solving
- Effective communication
- Project management
- Computer proficiency
- Organizational skills
References
References available upon request.
Timeline
Self Employed
Kirshink Auto Styling
03.2025 - Current
Shop Manager
Space City Auto Spa
04.2024 - 04.2025
Manager
The Woodlands Country Club
07.2023 - 05.2024
Guest Services Staff Member
Carlton Woods
08.2020 - 07.2023
High School Diploma -
Klein Oak High School