Dynamic professional with a proven track record at The Arc of Saint John, excelling in teamwork and problem-solving. Adept at implementing sanitation protocols and enhancing client engagement, I consistently foster a safe and supportive environment. My strong work ethic and attention to detail ensure high standards in all tasks, driving exceptional outcomes.
Overview
3
3
Certifications
1
1
year of professional experience
Work History
Direct Support Professional
The Arc of Saint John
Saint Augustine, Florida
05.2026 - Current
Supported individuals with developmental disabilities in daily living activities.
Monitored client behavior and reported changes to supervisory staff.
Assisted clients in achieving personal goals through tailored support plans.
Facilitated social interactions among clients to enhance community integration.
Accompanied individuals on outings to promote independence and community engagement.
Maintained clean, organized environments to ensure client safety and satisfaction.
Developed strong rapport with clients to foster effective care and support.
Employed approved crisis intervention techniques during emergencies.
Deep Clean Attendant
Hilton Grand Vacation Club
Saint Augustine, United States of America
01.2026 - 05.2026
Executed deep-cleaning of commercial kitchens, including degreasing exhaust hoods and sanitizing walk-in freezers.
Identified and reported maintenance issues such as plumbing leaks and frayed wiring during deep-clean rotations.
Collaborated with team members to enhance workflow and efficiency in deep-clean operations.
Utilized advanced cleaning equipment and agents to maintain high standards of sanitation.
Managed inventory of cleaning supplies, ensuring proper stock levels and adherence to safety protocols.
Restocked guest amenities and linens, ensuring a clean and comfortable environment for guests.
Laundry Attendant
Best Western Hotel
Saint Augustine, United States of America
06.2025 - 01.2026
Sorting linens, towels, clothing and other laundry items by color, size and material
Wrapping laundry items for pickup or delivery to customers and hospitality guests
Washing items with commercial laundry equipment following proper sanitization protocols
Cleaning and maintaining the laundry room area and equipment
Unloading laundry from commercial dryers
Stocking laundry supplies such as detergent, bleach, laundry bags and fabric softener
Pre-treat stains using appropriate spotting chemicals and techniques while following safety and fabric guidelines
Monitor machines during operation, promptly addressing errors, imbalances, or malfunctions to prevent damage
Clean, sanitize, and organize laundry room equipment, filters, work areas, and storage spaces regularly
Adhere to safety protocols, chemical handling instructions, and workplace policies to minimize accidents and injuries
Provide courteous customer service when receiving, returning, or discussing laundry items
Education
Associate of Science - Network Security and Computer Forensics
Botho University
Gaborone, Botswana
01.2016
Skills
Teamwork and collaboration
Work ethic and reliability
Adaptability and flexibility
Problem solving and critical thinking
Laundry management and organization
Sanitation protocols
Cleaning techniques and efficiency
Time management and prioritization
Computer literacy and software proficiency
Attention to detail and accuracy
Customer service excellence
Accomplishments
Dean's Award for Best Professional Practice
References
References available upon request.
Certification
First Aid/CPR
Timeline
Direct Support Professional
The Arc of Saint John
05.2026 - Current
Deep Clean Attendant
Hilton Grand Vacation Club
01.2026 - 05.2026
Laundry Attendant
Best Western Hotel
06.2025 - 01.2026
Associate of Science - Network Security and Computer Forensics
Direct Support Professional at Barber National Institute - Main Campus East EnteranceDirect Support Professional at Barber National Institute - Main Campus East Enterance