Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jacob Jones

Middletown,NJ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service/Grounds Maintenance Worker

leonardo State Marina
Middletown, NJ
06.2023 - Current
  • Operated a variety of hand tools and power tools for various maintenance activities.
  • Used rulers and micrometers to inspect parts and determine dimension requirements.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Repaired machines, equipment or structures using tools or equipment.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Assisted in the installation of new equipment according to manufacturer instructions.
  • Accurately entered and updated customer data into the company database system.
  • Organized paperwork according to established filing systems.
  • Adapted quickly to changes in technology or workflow processes.
  • Resolved discrepancies between source documents and computer entries through careful review.

Education

High School Diploma -

Monmouth County Vocational School District
Freehold, NJ
06-2024

Skills

  • Inbound and Outbound Calling
  • Data Entry
  • Paperwork Processing
  • Product Knowledge
  • Customer consulting
  • Complaint Handling
  • User Support
  • Document Scanning

References

References available upon request.

Timeline

Customer Service/Grounds Maintenance Worker

leonardo State Marina
06.2023 - Current

High School Diploma -

Monmouth County Vocational School District

Similar Profiles

CREATE PROFILE
Jacob Jones