Jacob Jones
Hickory,NC
Summary
Strategic professional with 5+ years in pharmaceutical manufacturing leadership and talent acquisition. Currently serving as Branch Recruiter, driving high-volume outreach and fostering relationships to exceed performance goals. Leverages technical expertise in regulated environments alongside strong interpersonal skills and data-driven decision making.
Overview
7
7
years of professional experience
Work History
Branch Recruiter
Top Flite Home Loans
03.2025 - Current
- Drove talent acquisition strategy by identifying and engaging high-performing loan officers across the United States through strategic cold calling and data mining of 4,000+ leads.
- Maintained candidate engagement by making 50+ outbound calls daily, contributing to recruitment performance metrics.
- Optimized candidate pipeline and tracked recruitment metrics using Model Match software, NMLS data, and CRM systems.
- Onboarded loan officer hires, facilitating branch expansion and supporting revenue growth within first year.
Group Lead
Exela Pharma Sciences
08.2023 - 02.2025
- Led team of 5-10 pharmaceutical manufacturing technicians in sterile production environment, achieving compliance with FDA regulations and company SOPs
- Maintained strict adherence to cGMPs, SOPs, and DEA compliance standards, ensuring operational efficiency
- Collaborated with supervisors to develop and implement production strategies that consistently met daily production goals and quality metrics
- Monitored team performance metrics and prepared production reports that improved equipment troubleshooting and operational effectiveness
- Provided mentorship and training to team members, identified skill gaps, and delivered targeted development to improve individual and team performance
Fill Technician
Exela Pharma Sciences
12.2020 - 08.2023
- Operated high-tech production machinery for vial, IV bag, and syringe lines in Grade A/B cleanrooms, ensuring compliance with stringent safety and quality standards.
- Executed equipment setup and installed sterile components while monitoring production lines to ensure high product quality and safety.
- Maintained aseptic procedures and recorded batch documentation in Master Batch Records using GDocP system, ensuring regulatory compliance.
- Earned commendations for teamwork and technical proficiency, reflecting contributions to operational success.
Personal Shopper (Online Grocery Pickup)
Walmart
04.2019 - 12.2020
- Provided exceptional customer service in fast-paced retail environment, efficiently managing multiple orders to ensure timely fulfillment
- Fulfilled and prepared customer orders within strict timeframes, maintaining 95%+ accuracy rate to enhance order reliability
- Resolved customer issues and offered suitable product substitutions, enhancing overall customer satisfaction
Education
College Coursework - Science curriculum
Caldwell Community College & Technical Institute
Hudson, NC01.2020
High School Diploma -
Caldwell Career Center Middle College
Hudson, NC01.2018
Skills
- Talent acquisition
- Recruitment Strategies
- Candidate Assessment
- Talent Sourcing
- Candidate Engagement
- Strategic Communication
- Data mining
- Market Research
- Microsoft Office
- SAP
- Blue Mountain
- GDocP
- Team Leadership & Development
- Relationship Building
Certifications And Credentials
- Information Technology: Networking & Cyber Security (Caldwell Career Center Middle College)
- Microsoft Office Certified
References
References available upon request.
Timeline
Branch Recruiter
Top Flite Home Loans
03.2025 - Current
Group Lead
Exela Pharma Sciences
08.2023 - 02.2025
Fill Technician
Exela Pharma Sciences
12.2020 - 08.2023
Personal Shopper (Online Grocery Pickup)
Walmart
04.2019 - 12.2020
College Coursework - Science curriculum
Caldwell Community College & Technical Institute
High School Diploma -
Caldwell Career Center Middle College