Jacob Jumale
Reno,NV
Overview
14
14
years of professional experience
Work History
Accounts Payable Clerk
Silver Legacy Casino
Reno, Nevada
11.2021 - 04.2024
- Performing day-to-day financial transactions, including verifying, classifying, and recording accounts payable data.
- Identified areas where operational efficiencies can be improved in the accounts payable process.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Entered data into accounting system to maintain accurate financial records.
Warehouse Associate
Amazon
Reno, Nevada
04.2013 - 08.2021
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Maintained accurate inventory records through manual and computerized systems.
- Handled hazardous materials safely following prescribed regulations.
Customer Assistant / Technical Support
AT&T Internet Services
Reno, Nevada
07.2010 - 09.2011
- Managed inbound calls for digital subscriber line (DSL) customers, resolving installation and technical inquiries.
- Conducted product research to identify solutions and deliver accurate information to customers.
- Assisted with installation of new hardware and software applications to enhance user experience.
- Utilized remote access tools to troubleshoot customer systems effectively.
- Resolved software and hardware issues through systematic troubleshooting methods.
Education
A+ Certification - Information Technology
Professor Messer
Professor Messer Studies07-2025
Associates - General Studies
Community College of Southern Nevada
Las Vegas, NV01.2006
Skills
- Data entry and invoice processing
- Vendor and account management
- Customer service and support
- Problem solving and analytical thinking
- Attention to detail
- Conflict resolution strategies
- Payment verification and accounts payable
- Technical troubleshooting and remote access support
Coursework
- Currently working on A+ certification (completed) AT&T Training/Certificate on Network and hardware connectivity
- IS 101 - Introduction to Information Systems - Covered Concepts of the world of IT
- IS 201 - Computer Applications Microsoft Office (Word/Excel/PowerPoint/Outlook/Access etc.)
Timeline
Accounts Payable Clerk
Silver Legacy Casino
11.2021 - 04.2024
Warehouse Associate
Amazon
04.2013 - 08.2021
Customer Assistant / Technical Support
AT&T Internet Services
07.2010 - 09.2011
A+ Certification - Information Technology
Professor Messer
Associates - General Studies
Community College of Southern Nevada