Dedicated waiter with proven strengths in customer service, sales techniques, and food safety awareness. Committed to enhancing guest experiences and fostering team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Oglebay Resort
Wheeling, WV
09.2024 - Current
Assisted in training new staff on service protocols and menu knowledge.
Upsold menu items, enhancing guest dining experience and increasing sales revenue.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Urban Chophouse
Columbus, OH
05.2021 - 04.2023
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Collaborated with teams in all three Urban Chophouse venues to ensure consistent quality and service standards.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Restaurant Waiter
Texas Roadhouse
Wheeling, WV
03.2019 - 03.2020
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
High School Diploma -
St.Clairsville High School
Saint Clairsville, OH
05.2017
Skills
Customer service
Service quality
Food safety awareness
Cash handling
Sales techniques
Accomplishments
Consistently good ratings in customer surveys regarding server friendliness, promptness and attentiveness.