Jacob Kennedy
Sheffield Lake,OH
Summary
Professional with solid experience and well-prepared. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
3
3
years of professional experience
Work History
Server
Bob Evans
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Memorized 100+ menu items and customizable options for guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Team Member
Firehouse Subs
01.2023 - Current
- Customer-focused and dedicated to providing excellent service and food, preparing and serving subs, maintaining a clean work environment, and ensuring a positive dining experience for all guests
- Greeting and interacting with customers in a friendly and professional manner, selling promotional orders, preparing menu items, handling cash and card payments, restocking inventory, and following health and safety regulations
Busser/Host
Bistro 83
08.2022 - 08.2023
- Company Overview: A small restaurant/bar locally owned and ran that helped the community with fundraisers and provided wine tasting events
- Clearing and cleaning tables quickly and efficiently, ensuring a tidy and welcoming dining area for new guests
- Resetting tables with clean tableware
- Assisting wait staff with delivering food and beverages
- Quick attentiveness to guests' needs as well as staffs'
- Great customer service towards guests, selling items, and creating a welcoming atmosphere talking to guests
- A small restaurant/bar locally owned and ran that helped the community with fundraisers and provided wine tasting events
- Specializing a guest's experience, catering the experience to them.
Lifeguard
Metropolitan Pools
06.2021 - 09.2021
- Ensuring the safety of and well-being of swimmers at pools in residential developments
- Monitoring pool activities, enforcing safety rules, and being able to respond to emergencies efficiently
- Being a strong, talented swimmer with certifications in lifeguarding, first aid, CPR, and AED
- Maintaining a clean and safe pool area by regularly checking and adjusting chemical levels, cleaning the pool and surrounding areas, and ensuring all equipment was in good working condition
Education
Bachelor of Arts - Political Science
Tiffin University
Tiffin, OH05-2028
Skills
- Surveillance
- Monitoring
- Quick to action
- Cpr
- AED
- Strong work ethic
- Exceptional customer service
- Professional appearance
- First aid
- Customer service
- Thriving under stressful conditions
- Attending to specific customer's needs
- Appealing to customers
- Memory retention
- Multitasking
- Sales techniques
Accomplishments
- Collaborated with team of 15 students in the development of many events and advertising campaigns for the french program in high school. Was the President of the French Honors Society and coordinated group for large-scale events of over 100 guests.
References
- Pamela Vasquez, Teacher, 440-277-4287
- Jessica Sayre, Manager, 216-630-9786
- Christian Snezak, Manager, 440-396-8389
Timeline
Server
Bob Evans
09.2024 - Current
Team Member
Firehouse Subs
01.2023 - Current
Busser/Host
Bistro 83
08.2022 - 08.2023
Lifeguard
Metropolitan Pools
06.2021 - 09.2021
Bachelor of Arts - Political Science
Tiffin University
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