Chelsea Keeton
Coconut Creek,FL
Summary
Experienced hospitality and investigation professional with a track record of exceptional results. Known for maintaining a positive attitude and sense of humor in high-pressure situations. Highly skilled in organization, quick learning, and driving team success through maximized efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Bahama Breeze Island Grille
Fort Lauderdale, FL
06.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Private Investigator
Command Investigations
Orlando, FL
02.2023 - 06.2024
- Surveilled individuals suspected of workers' compensation fraud to obtain video or photographic evidence.
- Compiled detailed written reports of investigation findings for clients.
- Researched public records.
- Identified suspects' locations and hideouts and informed appropriate personnel.
- Maintained professional integrity and credibility, adhering to applicable laws and regulations.
Manager/Bartender/Server Trainer
Red Lobster
Altamonte Springs, FL
04.2018 - 05.2024
- Trained and mentored team members to boost their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership in times of organizational change and crisis situations.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Assisted with kitchen preparation during peak times as needed.
- Adhered to all health department regulations regarding food storage and preparation.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05-2022
Skills
- Effective communication
- Efficient learning ability
- Surveillance
- Report development
- Positive and professional
- Team leadership
- Organizational Skills
- Meticulous attention to detail
- Employee training and development
- Full service restaurant background
- Proactive adaptability
Certification
ServSafe: Food Protection Manager Certification (2024)
Class “CC” Private Investigator Intern License (2023)
Crime Scene Investigation (2017 - 2022)
University of Central Florida
Criminal Profiling (2017 - 2022)
University of Central Florida
References
References available upon request.
Timeline
Server
Bahama Breeze Island Grille
06.2024 - Current
Private Investigator
Command Investigations
02.2023 - 06.2024
Manager/Bartender/Server Trainer
Red Lobster
04.2018 - 05.2024
ServSafe: Food Protection Manager Certification (2024)
Class “CC” Private Investigator Intern License (2023)
Crime Scene Investigation (2017 - 2022)
University of Central Florida
Criminal Profiling (2017 - 2022)
University of Central Florida
Bachelor of Science - Criminal Justice
University of Central Florida
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