Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jacob Key

Orlando

Summary

10+ years experienced sales representative with a prolific track record of conceptualizing and implementing sales strategies to boost business growth and surpass sales targets. Adept at cross-selling/up-selling and acquiring new customers as part of enhancing revenue and delivering compelling business value to key stakeholders.

Overview

11
11
years of professional experience

Work History

Owner

Fate Apparel LLC
01.2020 - Current
  • Developed a clothing brand with 10k in sales as the sole employee
  • Established a strong relationship with existing and 100+ new clients through networking and prospecting
  • Creating & monitoring content marketing through various online and offline channels for branding and product launches
  • Organizing promotional events to introduce new products in the market for accelerating sales by 15%
  • Personalized and upgraded the website design as per the required specifications
  • Created features to enhance the user experience while ensuring that the web design is optimized for smartphones
  • Produced high-quality mockups & designed different prototypes and provided high-quality graphics & visual elements

Transport Driver

PARS
04.2023 - 03.2025
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Updated daily logs and customer paperwork with relevant details.

Sales and Marketing

Holiday Inn Vacation Club
01.2016 - 05.2023
  • Collaborated with teams from product & sales department to strategize and implement marketing initiatives
  • Ensured customer satisfaction through ongoing communication and relationship management to resolve post-sale issues
  • Negotiated with potential and existing customers to successfully conclude sales
  • Led and monitored the performance of 8+ team members to ensure efficiency in meeting individual and group targets

Tech Support

Convergys
10.2014 - 12.2016
  • Interacted with clients to troubleshoot technical, hardware, & software related issues
  • Supervised opening & closing of customer accounts to satisfy customer requests
  • Increased client satisfaction by 30% through effective communication and problem solving

Education

Google UX Design Certificate -

09.2025

Associate in Business - undefined

Lake Sumter College
06.2016

Skills

  • Google Analytics
  • Team oversight
  • Research
  • Business Marketing
  • Graphic Designing
  • Salesforce
  • Incontact
  • Product Shoots
  • Canva
  • Client Expectations
  • Develop Client Relationships
  • Managing Customer Accounts
  • UI Designing
  • Business planning
  • Sales management
  • Sales leadership
  • Negotiation
  • Strategic planning

Websites

Timeline

Transport Driver

PARS
04.2023 - 03.2025

Owner

Fate Apparel LLC
01.2020 - Current

Sales and Marketing

Holiday Inn Vacation Club
01.2016 - 05.2023

Tech Support

Convergys
10.2014 - 12.2016

Associate in Business - undefined

Lake Sumter College

Google UX Design Certificate -

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Jacob Key