Summary
Overview
Work History
Education
Skills
Additionally
References
Timeline
Generic

Jacob Kuykendall

McKinney

Summary

Young, but able.

Reliable and dedicated professional known for a strong work ethic and a "roll-up-your-sleeves" attitude. Unfazed by heavy workloads or challenging environments, I take pride in getting the job done right—no matter how big, small, or messy the task. Whether working independently or as part of a team, I bring consistency, hands-on effort, and a commitment to excellence in every role I take on.

Overview

1
1
year of professional experience

Work History

Service Advisor/ Manager

Adventure Moto
McKinney
10.2024 - Current
  • Assisted customers with service inquiries and product recommendations.
  • Scheduled service appointments and maintained organized records.
  • Communicated service options and pricing to customers clearly.
  • Processed customer payments and managed transaction documentation.
  • Coordinated with technicians to ensure timely vehicle servicing.
  • Provided detailed explanations of service reports to customers.
  • Handled customer complaints effectively, ensuring satisfaction.
  • Maintained a clean and welcoming service area for clients.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.

Rig Hand

Lonestar Production Services
Archer City
09.2024 - 10.2024
  • Assisted in rigging up and down equipment for well operations.
  • Conducted routine maintenance on drilling tools and machinery.
  • Operated rig (on occasion) and associated equipment safely and efficiently.
  • Worked closely with other crew member(s) in order to complete assigned tasks quickly and accurately.
  • Installed and removed pipe and rods into the hole using tongs, wrenches, or elevators (as applicable).
  • Lubricated moving parts on rigs as needed to prevent breakdowns or malfunctions.
  • Ensured that all tools are stored properly after each shift has ended.
  • Responded quickly in emergency situations involving fires, blowouts, spills.

Salesperson

Bates Discount Cycle Parts No. 2
Lewisville
05.2024 - 08.2024
  • Maintained organized displays to enhance product visibility.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Processed sales transactions accurately using point-of-sale systems.
  • Educated customers on product features and benefits effectively.
  • Collaborated with team members to manage inventory levels.
  • Participated in promotional events to drive store traffic.
  • Developed key customer relationships to increase sales.
  • Educated customers about products and services offered by the company.

Education

High School Diploma -

Penn Foster
N/A
01-2025

Skills

  • Strong work ethic
  • Effective communication
  • Team collaboration
  • Technical troubleshooting
  • Hands-on experience
  • Adaptability and learning agility
  • Time management
  • Customer service
  • Performance management
  • Work order interpretation

Additionally

  • I have my OSHA 30 card (issued 1/31/2023).
  • Capitalized in GMAW welding while enrolled in public high-school. (Certifications were removed when I transferred schools).
  • Jack-of-all trades, I have done a little bit of everything in just about anything committing myself to learn and apply quickly all skills/ knowledge.

References

References available upon request.

Timeline

Service Advisor/ Manager

Adventure Moto
10.2024 - Current

Rig Hand

Lonestar Production Services
09.2024 - 10.2024

Salesperson

Bates Discount Cycle Parts No. 2
05.2024 - 08.2024

High School Diploma -

Penn Foster
Jacob Kuykendall
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