Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Lerdahl

Queen Creek,AZ

Summary

Hard-working Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Costco
02.2022 - Current
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handle member complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitor workflow to improve employee time management and increase productivity.
  • Evaluate employee performance, coach, and help strengthen in areas needing improvement.
  • Maintain compliance with company policies, objectives, and communication goals.
  • Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Educate staff on organizational mission and goals to help employees achieve success.

Service Deli Clerk

Costco
05.2021 - 02.2022
  • Delivered exemplary member service to members, even in peak business periods to promote retention.
  • Responded to telephone inquiries regarding available products and services and help members make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.


Assistant General Manager

Pizza Hut
05.2020 - 03.2021


  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Mentored and motivated team members to achieve challenging business goals.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.

Cook

Pizza Hut
05.2018 - 05.2020
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

Bradshaw Mountain High School
Prescott Valley, AZ
05-2020

Associates of Business -

Yavapai College
Prescott, AZ
Current

Skills

  • Staff Management
  • Data Analytics
  • Strategic Planning
  • Operations Management
  • Inventory Control
  • Business Planning
  • Financial Management
  • Team Building
  • Project Management
  • Goal-Oriented
  • Employee Development

Certification

Costco Leadership 101

Food Safety Level 2 certified


Timeline

Supervisor

Costco
02.2022 - Current

Service Deli Clerk

Costco
05.2021 - 02.2022

Assistant General Manager

Pizza Hut
05.2020 - 03.2021

Cook

Pizza Hut
05.2018 - 05.2020

High School Diploma -

Bradshaw Mountain High School

Associates of Business -

Yavapai College

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Jacob Lerdahl