Jacob Lunsford

• Engaged with customers to effectively build rapport and lasting relationships.
• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Developed, marketed and sold full range of HVAC products, including Industrial HVAC and Service.
• Educated customers on promotions to enhance sales.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Identified client needs, built relationships and overcame objections to drive sales.

• Trained Marines in gunnery on multiple weapon systems to include 242 Bushmaster Chain Gun, M240G Medium Machine Gun, M2 50 Cal, and Mk19, resulting in qualifications of over 400 personnel.
• Hand-selected as a flagship member of an advanced training and development team for 3rd LAR. Trained 40 Marines in core knowledge proficiency, leading to increased mission readiness.
• Chosen by Battalion Commander to represent 3rd LAR in educating an audience of 80,000 civilians and government officials in San Francisco during the 2017 Fleet Week.
• Led guided conversations with high-ranking military officers and enlisted personnel during a MEF-level virtual exercise. Virtually controlled friendly forces and performed troubleshooting to solve logistical and communication issues, resulting in enhanced training that prepared Command and Staff for real-world events.

• Developed extensive methods to train Marines across multiple virtual and actual ranges, including utilizing systems designed for operation of motor transportation, tanks, and amphibious assault vehicles (AAVs).
• Primary liaison with the Marine Air Ground Task Force Training Command (MAGTFTC) Battle Simulation Center (BSC). Established 3rd LAR as the BSC’s testbed for systems innovation.
• Planned and developed 3rd LAR’s BSC Lite - a Command Operations Center (COC)/Staff trainer providing training high-level virtual training across multiple mission areas including logistics and Command and Staff. As a direct result, 230 Marines received critical training in preparation for deployment.
• As an instructor for both Virtual Battlespace (VBS) 2 and 3 VBS and Combined Arms Network (CAN) courses at MAGTFTC Simulations Specialist Course, taught 60 Marines in all aspects of both systems.
• Experienced with multiple Marine Corps simulation training systems, to include Command and Control Personal Computer (C2PC), Indoor Simulated Marksmanship Trainer (ISMT), Combat Convoy Simulator (CCS), MAGTF Tactical Warfare Simulation (MTWS), HMMWV Egress Assistance Trainer (HEAT), Deployable Virtual Training Environment (DVTE), Instrumented Tactical Engagement Simulation System (ITESS) and Tactical Decision Kits (TDKs).