Jacob Maness
Parlor Doughnuts
Oceanside,CA
4
Years of experience
Highly motivated young man with a proven track record in customer service and team leadership. Expertise in fostering a positive work culture and driving employee engagement, leading to enhanced operational efficiency and customer satisfaction.
Work History
Customer Service Cashier
2 Years 9 Months- Collaborated with team members to streamline workflow during peak hours.
- Assisted in creating a welcoming environment, enhancing overall dining experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
Manager
4 Years 4 Months- Oversee daily operations, ensuring product quality and consistency.
- Order product and deal with inventory
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Made sure our customers felt welcomed and valued when they stepped in our doors
- Managed scheduling and staffing, aligning workforce with peak business demands.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma
Skills
Team leadership
Customer service
Decision-making
Time management
Clear communication
Inventory management
Problem-solving
Relationship building
Coachable
Ready to learn
Timeline
Manager
Parlor Doughnuts
04.2022 - CurrentRead More
Customer Service Cashier
In-N-Out Burger
02.2020 - 11.2022Read More
Classical Academy
High School Diploma
Read More