Jacob Mann
West Chester,PA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
2
2
years of professional experience
Work History
Bartender
On The Border Restaurant
Exton, PA
09.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender/Server
Settlers Hospitality Group
Hawley, PA
06.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
Employee
Sheetz
Clarks Summit, PA
03.2023 - 07.2024
- Understood and followed oral and written directions.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Mentored trainees to ensure they had the skills needed to work independently as a cook.
- Created lesson plans that cover all aspects of cooking including recipes and technique demonstrations.
- Ensured that all health regulations were adhered to in accordance with local laws and ordinances.
Education
High School Diploma -
Abington Heights High School
Clarks Summit, PA05-2023
Bachelor of Science - Sports Medicine
West Chester University of Pennsylvania
West Chester, PASkills
- Menu Memorization
- Basic accounting
- Health codes compliance
- Suggestive Selling
- Food Running
- Beverage Preparation
- Food Service
- Payment Processing
- Responsible Alcohol Service
- Cocktail list development
- Customer Service
- Bar service preparation
- Point of sale systems
- Professional Appearance
- Engaging personality
- Maintaining a clean bar
- New Hire Training
- Identification verification
Timeline
Bartender
On The Border Restaurant
09.2024 - Current
Bartender/Server
Settlers Hospitality Group
06.2024 - Current
Employee
Sheetz
03.2023 - 07.2024
High School Diploma -
Abington Heights High School
Bachelor of Science - Sports Medicine
West Chester University of Pennsylvania