Jacob Martinez
Markham,TX
Summary
seeking experience for a process technician position. process technology degree, with proven problem solving skills, eager to learn and contribute in an dynamic, innovative and collaborative environment.
Overview
5
5
years of professional experience
Work History
Server
K2 Steakhouse
Bay City, TX
05.2023 - 06.2026
- Provided exceptional customer service in high-pressure environment.
- Resolved customer complaints with professionalism and promptness.
- Processed payments accurately using point-of-sale systems.
- Trained new staff on service protocols and restaurant standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Team Member
Whatabuger
Bay City, TX
02.2021 - 05.2023
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Collaborated with team members to support high-volume service during peak hours.
- Adapted quickly to changing priorities in fast-paced environment, enhancing workflow efficiency.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate of Science - Process Technology
Wharton County Junior College
Wharton, TX05.2026
Skills
Strong work ethic
Team collaboration
bilingual
Timeline
Server
K2 Steakhouse
05.2023 - 06.2026
Team Member
Whatabuger
02.2021 - 05.2023
Associate of Science - Process Technology
Wharton County Junior College