Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jacob Mattox

Jacob Mattox

Wolf Lake,MI

Summary

Results-driven Sales Associate with expertise in cashiering, merchandise stocking, and store operations. Demonstrates effective communication and problem-solving skills while maintaining organized work areas. Collaborates seamlessly with team members and management to enhance customer support and streamline service.

Overview

1
1
year of professional experience

Work History

Sales Associate

Dollar General
Muskegon, Michigan
10.2025 - Current
  • Operated cash register, handled cash, card, and return transactions, and supported smooth checkout flow.
  • Restocked shelves and arranged merchandise according to store planograms, ensuring optimal product presentation.
  • Unloaded freight and placed inventory on the sales floor and in storage areas.
  • Responded to customer inquiries and provided service support, enhancing overall shopping experience.
  • Answered customer questions and resolved basic service needs during shifts.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Welcomed customers warmly upon entry to create a positive shopping atmosphere. and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Collaborated with sales team members to strategize and achieve sales goals. to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Associate of Science - Medical Science

Muskegon Community College
Muskegon, MI
08-2027

Skills

  • Sales expertise
  • Product sales
  • Customer service
  • Exceptional customer service
  • Customer interaction
  • Sales strategies
  • Self-checkout assistance
  • Retail store operations
  • Problem-solving
  • Problem-solving skills
  • Teamwork and collaboration
  • Team communication
  • Reliable and punctual
  • Conflict resolution
  • Patient care
  • Electronic health records

Timeline

Sales Associate

Dollar General
10.2025 - Current

Associate of Science - Medical Science

Muskegon Community College
Jacob Mattox