Jacob Matus
Northville
Summary
Results-driven operations manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Empowering leader with working knowledge of optimal practices and safety behaviors in high-volume, fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
AMAZON OPERATIONS - AREA MANAGER II
Amazon
04.2022 - Current
- I oversee day-to-day operations of a high-volume fulfillment center, ensuring timely and accurate processing of customer orders and collaborate with other department managers to streamline processes and improve overall supply chain efficiency
- I lead teams up to 140 associates, overseeing their daily activities while creating a culture of safety, quality, and efficiency
- I know how to implement and execute on operational plans to meet and exceed target metrics, provide clear goals, deliver feedback and coaching to improve associate performance
- I can deep dive and utilize data to identify areas for improvement, implement process enhancements, and optimize workflow
- I have learned to prioritize and enforce safety procedures and successfully handle associate inquires, issues and escalations with professionalism
- I conduct regular performance reviews and identify opportunities for employee and leadership development while implementing methods to streamline operations and enhance overall operational efficiency.
Student Teacher/Substitute
EduStaff
01.2021 - 03.2022
- Enhanced student comprehension by incorporating hands-on activities and group projects into daily lessons.
- Served as the lead teacher for 11th grade U.S History, as well as an 8th grade math course for an extended period
- I have been trained to adapt to a different classroom setting each day to meet the diverse needs of students while creating a positive and inclusive atmosphere
- Promoted a positive learning environment through the implementation of effective classroom management strategies.
Game Day Operations Staff Member
Saginaw Valley State University
01.2018 - 05.2021
- Enhanced fan experience by efficiently coordinating game day activities and events.
- Coordinated with security personnel to ensure the safety of all guests, players, and staff members at each event.
- Collaborated with team members to execute successful game day operations, ensuring timely setup and breakdown of facilities.
- Streamlined operational processes for smoother game day experiences and increased attendee satisfaction.
Education
Bachelor of Arts - Secondary Education Social Studies
Saginaw Valley State University
Saginaw, MI2021
Skills
- Business development and planning
- Leadership Development
- Supply Chain Management
- Relationship building and management
- Controlling costs
- Operations Management
- Performance Management
- Process Improvement
- Recruitment and hiring
- Cross-Functional Collaboration
- Quality Assurance
- Team Development
Certification
- Certified Educator, State of Michigan
- CPR & First Aid, American Heart Association
Timeline
AMAZON OPERATIONS - AREA MANAGER II
Amazon
04.2022 - Current
Student Teacher/Substitute
EduStaff
01.2021 - 03.2022
Game Day Operations Staff Member
Saginaw Valley State University
01.2018 - 05.2021
Bachelor of Arts - Secondary Education Social Studies
Saginaw Valley State University