Jacob Maynard
Beverly,MA
Summary
Proven leader at Bartlett Tree Experts, adept in operations management and fostering strong team development. Excelled in enhancing brand visibility and improving sales metrics through strategic planning and complex problem-solving. Demonstrated excellence in verbal communication, securing partnerships, and driving employee growth. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Local Manager
Bartlett Tree Experts
10.2023 - Current
- Developed strong relationships with local businesses, fostering partnerships and collaboration opportunities.
- Conducted performance evaluations, providing constructive feedback to support employee growth and development.
- Oversaw employee training programs, ensuring staff members were well-prepared for their roles.
- Implemented marketing strategies to increase brand visibility within the community.
- Provided necessary resources to employees, empowering them to succeed in their roles and contribute positively to the business''s success.
- Monitored sales metrics and devised targeted strategies for improvement in underperforming areas.
- Performed all selling tasks in a defined territory.
Arborist Representative
Bartlett Tree Experts
10.2015 - 10.2023
- Responsible for all areas of sales within a defined territory, including selling, marketing, customer service, administration, production, and training.
- Meet with existing and potential residential and commercial clients daily to evaluate their tree and shrub care needs.
- Establish, develop, and maintain positive business and client relationships within the North Shore of Massachusetts.
- Prepare and provide proposals to clients utilizing sales process tools, software, and other technologies.
- Supervise work to be performed, ensuring jobs are completed based on the signed contract and to the client's satisfaction.
- Set up personal sales expectations with immediate supervisor and prepare to meet sales goals
- Responsible for implementing and enforcing all safety, transportation, and pesticide compliance programs
Plant Health Care Technician
Bartlett Tree Experts
05.2012 - 10.2015
- Performing tree and shrub care treatments using spray, tree injection, and soil injection tools as prescribed by the Arborist Representative
- Communicating with clients regarding work performed during site visits
- Mixing and applying pesticides and fertilizers to trees and shrubs according to diagnosis, safety procedures, label instructions, and state laws
- Properly maintaining and operating equipment and vehicles (hand tools, spray agitators, portable spray equipment, and other machinery)
- Completing accurate record-keeping and reporting daily
- Safely driving a company vehicle to multiple properties throughout the day
- Working as a member of a tree care crew, under the Arborist Crew Leader's supervision during the off-season
Intern
Bartlett Tree Experts
03.2009 - 05.2012
- Assisted the Forman in daily activities, including managing the work site and drop zone.
- Performed pruning, cabling, bracing, plant health care visits under the supervision of the forman.
- Assisted in daily equipment maintenance and repairs.
- Developed a strong knowledge of tree and shrub species in the urban landscape.
- Developed a strong knowledge of insects and diseases that affect trees and shrubs in the urban landscape.
Education
Bachelor of Science - Urban Forestry
Umass Amherst
Amherst05.2012
Associate of Science - Arboriculture
Stockbridge School of Argriculture
Amherst05.2010
Skills
- Operations Management
- Staff Development
- Workforce Planning
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
Board Certified Master Arborist
Massachusetts Certified Arborist
Certified Massachusetts Pesticide Applicator
Timeline
Local Manager
Bartlett Tree Experts
10.2023 - Current
Arborist Representative
Bartlett Tree Experts
10.2015 - 10.2023
Plant Health Care Technician
Bartlett Tree Experts
05.2012 - 10.2015
Intern
Bartlett Tree Experts
03.2009 - 05.2012
Bachelor of Science - Urban Forestry
Umass Amherst
Associate of Science - Arboriculture
Stockbridge School of Argriculture
Board Certified Master Arborist
Massachusetts Certified Arborist
Certified Massachusetts Pesticide Applicator
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