Jacob Mayorquin
San Diego,CA
Summary
Performance driven while delivering efficient customer service in a multi-tasking setting Detail oriented with excellent written and verbal communication skills Easily adapts to new work environments while learning tasks quick pace Ability to direct the work of others Knowledge of the retail environment Ability to work as part of a team Ability to build relationships Ability to lift 75lbs
Overview
4
4
years of professional experience
Work History
Parts Sales Manager
AutoZone
San Diego, CA
01.2025 - Current
- Conducted regular performance evaluations to identify staff improvement areas and provide feedback.
- Oversaw merchandising efforts to enhance product visibility and stimulate sales growth.
- Increased parts sales through strong relationship management with customers and suppliers.
- Ordered parts for customers, repair shops, and service departments efficiently.
- Supervised and trained staff on product knowledge and customer service best practices.
- Assisted store manager in planning store operations and delegating tasks effectively.
- Provided hands-on customer assistance by assessing needs and staying updated on consumer preferences.
Front of house worker (FOH)
Wings n things
01.2024 - Current
- Greeting customers entering and leaving the business
- Maintaining a clean and tidy work area
- Accurately process all credit payments
- Provided exceptional customer service
- Prepare alcohol or non-alcohol beverages
- Interacting with customers, take orders and serve drinks
- Running orders to guests and going over take out orders
- Checking customer's identification and confirm it meets legal drinking age
- Restocking and replenish bar inventory and supplies
- Staying guest focused and nurture an excellent guest experience
- Complying with all food and beverage regulations
Barista
BadAss Coffee Of Hawaii
09.2021 - 01.2024
- Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Bad Ass Coffee
- Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating the environment and customers for cues
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Follows Bad Ass Coffee's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift
- Provides drinks, and food products consistently for all customers by following recipes and company standards
- Follows health, safety, and sanitation guidelines for all products
- Maintains regular and punctual attendance
- Communicates information to the manager to effectively maintain the Bad Ass Coffee store and customer experience
- Also have experience working as a shift leader when need of me
Education
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San Diego Adult School TRACE
01.2025
Skills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Sales promotion
- Customer service
- Improving customer satisfaction
- Customer relations
- Invoice processing
- Inventory restocking
- Staff training
- Inventory management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Reliability
- Sales targeting
Timeline
Parts Sales Manager
AutoZone
01.2025 - Current
Front of house worker (FOH)
Wings n things
01.2024 - Current
Barista
BadAss Coffee Of Hawaii
09.2021 - 01.2024
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San Diego Adult School TRACE