Summary
Overview
Work History
Education
Skills
Timeline
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Jacob McCaslin

Gillette

Summary

Dynamic and reliable employee with a clean driving record and exceptional customer service skills.. Proven ability to optimize routes using GPS, ensuring timely deliveries and enhancing customer satisfaction. Recognized for maintaining professionalism and safety standards while fostering strong client relationships.

Overview

7
7
years of professional experience

Work History

Driver

Amazon
03.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Driver

UPS
12.2022 - 05.2024
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Route Sales Representative

Frito-Lay
05.2020 - 03.2022
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Maximized sales through effective territory management and strategic route planning.
  • Displayed products properly at customer sites and according to company specifications and policies.

Sous Chef

The Inn and Spa at Cedar Falls
03.2018 - 01.2020
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.

Education

High School Diploma -

Logan High School
Logan
05-2018

Skills

  • Time management
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • City and non-city driving
  • Punctual and reliable
  • GPS and route planning
  • Defensive driving
  • Driving in adverse conditions

Timeline

Driver

Amazon
03.2024 - Current

Driver

UPS
12.2022 - 05.2024

Route Sales Representative

Frito-Lay
05.2020 - 03.2022

Sous Chef

The Inn and Spa at Cedar Falls
03.2018 - 01.2020

High School Diploma -

Logan High School

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Jacob McCaslin