Meagan McRae
Montgomery,TX
Summary
Proven leader in billing and patient care coordination at Rejuve Wellness & Aesthetics, adept in accounts receivable management and staff mentoring. Enhanced operational efficiency and minimized billing discrepancies, showcasing exceptional audit support and personnel oversight skills. Demonstrated success in improving cash flow and patient satisfaction through strategic problem-solving and effective team training. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Responsible candidate eager to leverage knowledge of accounting principles and financial regulations. Skilled in Microsoft Excel with keen eye for accuracy. Proficient in data entry, invoice processing and reconciling accounts.
Overview
4
4
years of professional experience
Work History
Billing Manager
Rejuve Wellness & Aesthetics
04.2023 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
Patient Care Coordinator
Rejuve Wellness & Aesthetics
04.2023 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Front Desk Coordinator
Rejuve Wellness & Aesthetics
04.2023 - Current
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Scheduled appointments in computer system.
Invoice Processor
Apache Security Service
01.2020 - 03.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
- Contributed to improved cash flow management by monitoring accounts payable aging reports and reconciling account balances regularly.
- Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.
Education
High School Diploma -
Anderson-Shiro High School
Anderson, TX05.2013
Skills
- Audit Support
- Personnel Oversight
- Interest calculations
- Accounts receivable management
- Collections experience
- Invoice Processing
Timeline
Billing Manager
Rejuve Wellness & Aesthetics
04.2023 - Current
Patient Care Coordinator
Rejuve Wellness & Aesthetics
04.2023 - Current
Front Desk Coordinator
Rejuve Wellness & Aesthetics
04.2023 - Current
Invoice Processor
Apache Security Service
01.2020 - 03.2023
High School Diploma -
Anderson-Shiro High School
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