Jacob Mehera

• Motivated and trained employees to maximize team productivity.
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Managed internal operational standards and productivity targets.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Tracked company equipment, tools and technology to manage inventory.
• Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
• Compiled training materials for new employees and tracked skill development.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
• Collected customer feedback and made business adjustments to improve retention and satisfaction.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Developed and updated tracking spreadsheets for process monitoring and reporting.

• Responsible for insuring the quality of gear being rented and returned.
• Responsible for any damaged equipment and maximizing the inventory.
• Management responsibilities also included hiring, training, reviewing, and terminating QC staff.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
• Maximized quality and reduced costs [Number]% by maintaining QC objectives.
• Conducted audit inspections and independent checks to verify parts and materials.
• Applied coaching techniques and tools to support managers and team members in improving performance.
• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Evaluated interactions between associates and customers to assess personnel performance.

Ensured the camera and lens equipment being rented were of the highest quality and functionality.

Responsible for assessing and repairing any damages to the equipment from prior rentals.

Responsible for fulfilling and returning inventory from completed rental orders.

Assisted with on set production deliveries and repairs for clients and television production companies like NBC Chicago Med, PD, Fire, Justice.

Traveling out of state for camera preparation events like New Orleans NCIS, Atlanta- Netflix's Ozark.

Trained staff and clients on proper use of equipment.

Daily shipping and receiving, and logistical fulfillment, as well as staff and intern training.

Setting up and teching emmy award winning robotic periscope camera 'Front Row Cam' for Sunday Night Baseball for ESPN.

• Responsible for fulfilling camera outgoing and incoming rental orders.
• Trained and managed domestica and international logistical incoming and outgoing shipments (FedEx/UPS)
• CNC machining of rental equipment and camera accessories.
• Assembly of custom robotic joystick consoles, fiber optics shed boxes, power supplies, etc.
• Quality control, routine maintenance, and repair of robotic camera systems and monitoring equipment.