Personable and driven hospitality professional with a strong foundation in high-volume service, guest satisfaction, and polished front-of-house operations. Recently relocated from Austin to Terre Haute to continue school, support newborn family members, and pursue new opportunities for personal growth. Known for effective communication, critical thinking, and the ability to work under pressure.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
Terre Haute, IN
02.2024 - Current
Safely delivering over 300 packages daily, with a focus on efficiency and customer satisfaction.
Maintain accurate delivery logs and uphold Amazon's strict standards for timing and package integrity.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Banquet Bartender / Server
Four Seasons & Fairmont Hotels
Austin, TX
08.2021 - 01.2024
Delivered upscale service at private events, corporate functions, and luxury banquets, often exceeding 1,000 guests.
Operated cash registers and point-of-sale systems for transactions.
Specialized in crafting cocktails and upselling premium spirits, with strong menu and mixology knowledge.
Assisted the lead bartender with batching cocktail recipes, and preparing large-volume drink setups for events.
Maintained Forbes service standards, ensuring exceptional guest satisfaction, and professional presentation.
Recommended food and drinks to patrons based on preferences, pairings, and new menu items.
Assisted in setting up the banquet hall prior to events; arranged tables and chairs, and set up buffet stations and bars according to event specifications.
Audio/Video Technician
Get Smart AV
Austin, TX
12.2019 - 07.2020
Installed modern AV equipment for both residential and commercial clients.
Troubleshot installations and conducted system tests to ensure top-tier customer satisfaction.
Assessed AV equipment, performing minor repairs to promote continued functionality.