Jacob Mitchell
Houston
Summary
As implementation professional, successfully led projects that streamlined operational workflows and improved client satisfaction. Strong focus on team collaboration and achieving results. Demonstrated expertise in software integration and project management, adapting to changing priorities with ease.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Implementation Engineer
PowerSchool
Houston, TX
03.2022 - Current
- Spearheaded implementation of educational software solutions to optimize user experience and improve system efficiency.
- Streamlined deployment processes to enhance integration efficiency with client systems.
- Facilitated collaboration among cross-functional teams to resolve technical challenges during implementation phases.
- Facilitated end-user training on software functionalities to enhance user adoption and satisfaction.
- Directed comprehensive implementation of LMS and K-12 solutions for organizations throughout North America and internationally.
- Oversaw project plans, timelines, risks, and stakeholder communication to guarantee successful on-time delivery.
- Oversaw multiple high-priority implementation projects, coordinating cross-functional stakeholders to ensure timely delivery.
- Facilitated collaboration among sales, product engineering, and support teams to ensure seamless customer handoffs.
- Achieved and sustained exceptional customer satisfaction scores while driving significant revenue growth.
- Assessed client needs and formulated tailored recommendations for optimal implementation.
- Facilitated client interactions via phone and email on-site. Established clear project and software expectations.
- Oversaw technical setup of client environments through API, SFTP, or manual uploads based on specific customer requirements.
- Facilitated onboarding processes for new employees within programs.
Digital Learning Specialist
Aldine ISD
01.2018 - 03.2022
- Digital Learning Specialist for multiple schools, comprised of over 700 staff and over 7000 students
- Designed, developed, and presented effective campus staff developments, modeled and coached for the use of integrating technology-based instructional strategies in the classroom to improve student achievement.
- Worked with instructional leaders, skills specialist/instructional specialists, and district committees in planning technology training, implementing technology plans, and selecting instructional equipment and software.
- Assessed district instructional technology needs and helped district leaders develop short- and long- term plans/goals based on assessments/data.
- Designed individualized coaching plans that incorporated the use of technology into the existing curriculum.
- Collaborated with the Teaching and Learning and other departments, oversee professional development of staff on the integration of technology into the curriculum and provide direct professional development.
- Modeled, coached, co-taught, and planned with teachers to provide differentiated instruction for all students.
- Monitor and evaluate the transformative integration of technology across the curriculum at the campus level to determine the impact on strategic goals for student learning and achievement.
Logistics Committee Chairperson for the Technology and Curriculum Conference of Aldine (TCCA)
Aldine ISD
01.2020 - 03.2026
- Created a plan for receiving and distribution of vendor equipment, parking, transport, safety, conference set up, and communication during TCCA.
- The largest free EdTech conference in Texas and fourth largest in the US.
- Saw an average of 2000 people in attendance every year for 8 hours of professional development.
- Successfully pivoted to a virtual platform in four months during the COVID-19 pandemic.
Instructional Technology Specialist
MacArthur Ninth Grade School
01.2016 - 01.2018
- Technology Specialist for MacArthur Ninth Grade School, comprised of 70 teachers and 900 students
- Developed instructional material training staff on instructional technology applications, software, hardware, and basic trouble shooting.
- Coordinated short and long term technology plan on campus.
- Worked with other members of staff to determine instructional goals, objectives, and methods according to district requirements.
- Maintained inventory of all devices, set check in and out procedure with students and staff.
- Designed, developed, and presented effective campus staff development, modeling the use of integrating technology based instructional strategies in the classroom.
Biology Teacher and Campus Science Fair Coordinator
MacArthur Ninth Grade School
01.2012 - 01.2016
- Developed a new technology based curriculum that included tablets and Chromebooks centered on Google sites, Schoology, and Google Classroom
- Worked as Science Fair Coordinator and helped students before, during, and after school with their projects to refine their posters and presentation
- Collaborated with peers to help prepare lesson plans and classroom materials aligned with the TEKS
Education
Bachelor of Science - Biology, Marine Biology
Texas A&M - Corpus Christi
01-2010
Skills
- SaaS Implementations
- API Testing
- Troubleshooting
- Customer Relationship Management
- Task prioritization
- Flexible problem-solving
- Project Management
- Effective communication
- Steadfast reliability
- Workplace etiquette
- Efficient task management
Certification
- 8-12 Life Science
- 4-8 Science
- 4-12 ESL
- Texas Teaching License 8-12 Life Science
- Texas Teaching License 4-8 Science
- Texas Teaching License 4-12 ESL
Contact Details
- 713-492-1712
- Www.linkedin.com/in/jamitchell47
- JAMitchell47@gmail.com
Contact Information
- Cell: 713.492.1712
- JAMitchell47@Gmail.com
- Www.linkedin.com/in/jamitchell47
Timeline
Implementation Engineer
PowerSchool
03.2022 - Current
Logistics Committee Chairperson for the Technology and Curriculum Conference of Aldine (TCCA)
Aldine ISD
01.2020 - 03.2026
Digital Learning Specialist
Aldine ISD
01.2018 - 03.2022
Instructional Technology Specialist
MacArthur Ninth Grade School
01.2016 - 01.2018
Biology Teacher and Campus Science Fair Coordinator
MacArthur Ninth Grade School
01.2012 - 01.2016
Bachelor of Science - Biology, Marine Biology
Texas A&M - Corpus Christi