Jacob Moak
Kettle Falls,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Online Grocery Associate
Walmart
12.2023 - Current
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
Enlisted Soldier
National Guard
01.2022 - Current
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Enhanced physical fitness levels for all soldiers in the unit through rigorous training and personalized workout plans.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
Wildland Firefighter
WA DNR
05.2022 - 10.2022
- Enhanced wildfire containment by coordinating and executing strategic fireline construction.
- Reduced wildfire damage to property by employing effective structure protection measures.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
- Increased operational efficiency with thorough pre-season equipment maintenance and inspection routines.
- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
Wildland Firefighter
WA DNR
04.2021 - 10.2021
- Enhanced wildfire containment by coordinating and executing strategic fireline construction.
- Reduced wildfire damage to property by employing effective structure protection measures.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
- Increased operational efficiency with thorough pre-season equipment maintenance and inspection routines.
- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
Sales Associate
Gowireless
03.2019 - 05.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
RadioShack
08.2018 - 03.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Coil Manufacturer
Colmac Coil
06.2018 - 08.2018
- Enhanced production efficiency by streamlining processes and implementing time-saving techniques.
- Reduced waste and improved product quality through regular equipment maintenance and close monitoring of manufacturing processes.
- Adhered to industry standards and regulatory requirements, maintaining compliance at all times during the manufacturing process.
- Enhanced production efficiency by streamlining processes and implementing time-saving techniques.
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
From Jan 2017 To Aug 2018 Multiple Jobs Worked
TJs Bar & Grill, Southmain Sports Bar, Colmac Coil
01.2017 - 08.2018
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Enhanced production efficiency by streamlining processes and implementing time-saving techniques.
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
Education
Ranger Tab - Military Leadership
Ranger School
Fort Benning, GA11.2023
Kettle Falls High School
Kettle Falls, WA06.2018
Skills
- Adaptability to Change
- Supply Chain Understanding
- Relationship Building
- Flexible Schedule
- Planning and Organization
- Documentation And Reporting
- Physical Stamina
- Time management abilities
- Teamwork and Collaboration
- Professionalism
- Professional Demeanor
- Problem-solving abilities
- Analytical Thinking
- Continuous Improvement
- Team building
- Reliability
- Problem-solving aptitude
- Active Listening
- Interpersonal Skills
- Multitasking
- Effective Communication
- Task Prioritization
- Dissemination of information
- Weapons Safety
Accomplishments
U.S. Army Ranger School Graduate.
U.S. Army Airborne School Graduate.
Timeline
Online Grocery Associate
Walmart
12.2023 - Current
Wildland Firefighter
WA DNR
05.2022 - 10.2022
Enlisted Soldier
National Guard
01.2022 - Current
Wildland Firefighter
WA DNR
04.2021 - 10.2021
Sales Associate
Gowireless
03.2019 - 05.2021
Sales Associate
RadioShack
08.2018 - 03.2019
Coil Manufacturer
Colmac Coil
06.2018 - 08.2018
From Jan 2017 To Aug 2018 Multiple Jobs Worked
TJs Bar & Grill, Southmain Sports Bar, Colmac Coil
01.2017 - 08.2018
Ranger Tab - Military Leadership
Ranger School
Kettle Falls High School