Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacob Morrison

San Diego,CA

Summary

Results-driven professional with a strong work ethic and a commitment to policy compliance. Possesses exceptional customer service skills and a comprehensive understanding of MS Excel, facilitating precise analysis. Exhibits outstanding organizational skills, a keen attention to detail, and a knack for problem-solving. Exceptional time management and decision-making abilities, backed by a robust background from the University of San Diego. Track record in conflict management and a dedication to maintaining physical stamina for demanding tasks. Actively pursuing a Chartered Market Technician (CMT) Certification to further enhance expertise. Current business owner of Money Moves, PC, specializing in teaching technical analysis of the stock market, building a community of like-minded investors and catered towards equity, futures, and options trading on the stock market.

Overview

6
6
years of professional experience

Work History

Ride Operator

SeaWorld California
09.2022 - Current
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Trained new ride operators on safety procedures and ride operations.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Built and established positive relationships with patrons, team members and supervisors.

Warehouse Associate

Amazon
09.2021 - 05.2022
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Conducted regular inspections and audits to check quality and verify inventory levels.

Licensed Insurance Agent

Morrison Insurance Group, PC
06.2018 - 06.2020
  • Calculated quotes and educated potential clients on insurance options.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Monitored customer feedback and identified areas of improvement.

Education

Bachelor Of Arts - Finance

University of San Diego
San Diego, CA
05.2024

Skills

  • Policy Compliance
  • Customer Service
  • MS Excel
  • Organizational Skills
  • Problem Solving
  • Attention to Detail
  • Physical Stamina
  • Time Management
  • Decision Making
  • Computer Literacy
  • Strong Work Ethic
  • Conflict Management

Languages

Spanish
Limited Working

Timeline

Ride Operator

SeaWorld California
09.2022 - Current

Warehouse Associate

Amazon
09.2021 - 05.2022

Licensed Insurance Agent

Morrison Insurance Group, PC
06.2018 - 06.2020

Bachelor Of Arts - Finance

University of San Diego
Jacob Morrison