Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jacob Mumey

Anchor Point

Summary

Dynamic professional with extensive experience in customer service and team collaboration, notably at Angry Salmon. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Adept at suggestive selling and maintaining high standards of cleanliness, ensuring a seamless experience for customers and colleagues alike.

Overview

8
8
years of professional experience

Work History

Bartender/Server

Angry Salmon
Anchor Point
03.2024 - Current
  • Mixed cocktails and beverages according to standard recipes and customer preferences.
  • Provided excellent customer service to enhance guest satisfaction and experience.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
  • Resolved customer complaints in a professional manner.

Tire and Lube Technician

Walmart
Westminster
09.2021 - 05.2023
  • Performed tire rotations and installations following safety protocols.
  • Conducted oil changes using proper equipment and tools.
  • Assisted customers with service options and product recommendations.
  • Collaborated with team members to ensure efficient workflow during peak hours.

Sales Associate

Joel's Junk
Ninilchik
05.2017 - 08.2020
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Engaged customers to identify needs and recommend appropriate products.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Provided accurate information about products, prices and services.

Education

High School Diploma -

Ninilchik High School
Ninilchik
05-2020

Some College (No Degree) -

Front Range Community College
Westminster, CO

Skills

  • Customer service
  • Team collaboration
  • Sales strategies
  • Effective communication
  • Excellent judgment
  • Time management
  • Problem solving
  • Suggestive selling

References

References available upon request.

Timeline

Bartender/Server

Angry Salmon
03.2024 - Current

Tire and Lube Technician

Walmart
09.2021 - 05.2023

Sales Associate

Joel's Junk
05.2017 - 08.2020

High School Diploma -

Ninilchik High School

Some College (No Degree) -

Front Range Community College