Jacob Murguia
Boardman,OR
Summary
Experienced with developing comprehensive communication strategies to effectively convey key messages to diverse audiences. Utilizes media relations and content creation to enhance brand presence and engagement. Track record of fostering collaborative team environments and achieving measurable results in dynamic settings.
Overview
5
5
years of professional experience
Work History
BDC Service Representative
Rogers Toyota Of Hermiston
Hermiston, OR
05.2026 - Current
- Coordinated vehicle service appointments, optimizing scheduling for efficiency.
- Managed customer inquiries and service requests via phone and email, ensuring timely responses.
- Assisted customers with understanding service options and pricing, enhancing satisfaction.
- Maintained accurate records of customer interactions and service history in CRM system.
Administrative Scale Clerk
Threemile Canyon Farms
Boardman, OR
05.2025 - 02.2026
- Working as an Administrative Scale Clerk, Assisted Accounting and Human Resources departments with administrative tasks. I fulfilled the roles of receptionist and scale attendant. I answer phones, file, and sort mail. Assist with internal process audits. Input tickets in EZ Weigh for accurate data entry. Track crop information. Collaborated with farm team members to ensure efficient completion of daily operations. with daily activities, ordering supplies, and safety-related tasks. Operate the scale during the harvest and shipping of seed. Work with the Agronomy and FSO teams to manage chemical inventories, tracking, and purchase orders.
- Operated and maintained scale systems to ensure accurate weight measurements for incoming and outgoing shipments.
- Processed and recorded data for inventory management, ensuring real-time updates and accuracy in stock levels.
- Collaborated with logistics team to streamline shipping processes, reducing delays and improving overall workflow.
Creative Intern/ Digital Content
University of Idaho
Moscow, ID
01.2022 - 01.2025
- Working as a Creative Content Creator for the University of Idaho. I fulfilled multiple roles in this position. I was a photographer and videographer. Utilized Adobe Premiere Pro, Adobe Lightroom Classic, DaVinci Resolve, and others for content creation. I know how to edit, cut, color grade, etc. Gained exposure by having content featured on Big Sky social media platforms, businesses, and sponsorships. Publish content on all social media apps. Work with the Marketing team and Creative Director to create multiple posters, and Graphic Designs.
- Developed engaging multimedia content for university promotional materials.
- Collaborated with team to brainstorm and execute innovative marketing campaigns.
- Designed graphics and layouts for social media platforms, enhancing online presence.
Student Representative of SEM Telecounseling
University Of Idaho
Moscow, ID
02.2024 - 10.2024
- Contacted prospective students by phone to provide admissions, financial aid, and enrollment information.
- Answered questions and connected students with appropriate university resources.
- Documented interactions accurately in the university's CRM system.
- Delivered professional customer service while supporting recruitment and enrollment initiatives.
- Helped increase student engagement through proactive outreach and follow-up communications.
Pharmacy Technician
Murray's Drug
Boardman, OR
11.2021 - 03.2022
- As a Pharmacy Technician, I calculated dosages, filled prescriptions, and prepared prescription labels with absolute accuracy. Provided exceptional customer service, building lasting relationships with new and returning patients at pharmacy counter. Enhanced pharmacy workflow by assisting in daily operations of prescription dispensing, labeling, and packaging to ensure timely service. Answered incoming phone calls and addressed inquiries from customers and healthcare providers to facilitate effective communication.
- Dispensed medications accurately while adhering to safety protocols and procedures.
- Assisted pharmacists in managing inventory, ensuring stock levels met patient needs.
- Performed medication compounding, following precise guidelines for formulations and dosages.
Education
High School Diploma -
Riverside JR/SR High School
Boardman, OR06.2022
Bachelor of Science - Business Management/ Communications
University of Idaho
Moscow, ID12.2026
Skills
- Verbal communication
- Customer Relationship Management
- Davinci Resolve/ Premiere Pro
- Microsoft Office
- Customer service
- Goal-oriented mindset
- Client Engagement
- Davinci Resolve/ Premiere Pro
- Brand Management
Languages
English
Spanish
Timeline
BDC Service Representative
Rogers Toyota Of Hermiston
05.2026 - Current
Administrative Scale Clerk
Threemile Canyon Farms
05.2025 - 02.2026
Student Representative of SEM Telecounseling
University Of Idaho
02.2024 - 10.2024
Creative Intern/ Digital Content
University of Idaho
01.2022 - 01.2025
Pharmacy Technician
Murray's Drug
11.2021 - 03.2022
High School Diploma -
Riverside JR/SR High School
Bachelor of Science - Business Management/ Communications
University of Idaho
jacob murguia
Gondola
- Jaysfilmroll
- Creative Content