Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Nail

Edmond

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Rustlers BBQ. Successfully resolved customer complaints and trained new staff, enhancing team performance. Proficient in cash handling and guest engagement, consistently ensuring a memorable dining experience during peak hours.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

2
2
years of professional experience

Work History

Server

Rustlers BBQ
07.2022 - 12.2024
  • Executed timely food and drink service to ensure customer satisfaction during peak hours.
  • Resolved customer complaints by actively listening and providing effective solutions.
  • Trained new staff on menu items, service standards, and proper health and safety procedures.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Supported team members by assisting with food preparation and table setup during busy shifts.

Education

Bachelor of Arts - Pro Media

University of Central Oklahoma
Edmond, OK
05-2029

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Rustlers BBQ
07.2022 - 12.2024

Bachelor of Arts - Pro Media

University of Central Oklahoma