Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jacob Neuman

Cheboygan

Summary

Field Technician with extensive experience in equipment installation and system troubleshooting at Dish Network Corp. Demonstrated expertise in inventory management and safety compliance, leading to improved operational efficiency. Strong ability to build customer relationships and create training materials for effective onboarding and service delivery. Proficient in maintaining and repairing satellite systems, with a solid understanding of electronic circuitry and capability to perform under adverse weather conditions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Service Technician

Dish Network Corp
Cheboygan
10.2021 - Current
  • Managed inventory of tools and parts to ensure timely service delivery in field operations.
  • Conducted routine inspections to verify equipment functionality and adherence to safety standards.
  • Performed on-site installation, maintenance, and repairs for various systems.
  • Installed and maintained communication equipment according to diverse client specifications.
  • Developed training materials to facilitate onboarding of new team members in field operations.
  • Drove company vehicle, ensuring optimal performance and regular maintenance.

Field Service Technician

WeConnect LLC
Cheboygan
01.2020 - 10.2021
  • Installed satellite dishes adhering to safety standards and company protocols.
  • Executed routine maintenance on equipment for optimal functionality.
  • Instructed customers in equipment usage and troubleshooting procedures effectively.
  • Developed onboarding processes for new hires, ensuring seamless transitions.

Carpenter

KP Neuman&Sons
Cheboygan
01.2017 - 01.2019
  • Operated heavy machinery for site preparation and material handling tasks.
  • Assisted in constructing structures per provided blueprints and specifications.
  • Collaborated with team members to ensure timely project completion within specified guidelines.
  • Efficiently loaded and unloaded materials for diverse construction activities.

Cashier

Alice's Restaurant
Cheboygan
01.2016 - 01.2017
  • Processed customer transactions accurately in a high-volume restaurant environment.
  • Managed cash register operations, handling cash, credit, and gift card payments.
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
  • Maintained cleanliness and organization of checkout area to promote positive customer experience.

Education

High School Diploma -

Cheboygan, MI
Cheboygan, MI
05-2016

Skills

  • Equipment installation
  • System troubleshooting
  • Safety compliance
  • Inventory management
  • Technical documentation
  • Customer relationship management

Certification

  • Hughes Net Satellite Internet
  • OnTech smart home services
  • Dish Network Satelite TV
  • Boost mobile

References

References available upon request.

Timeline

Field Service Technician

Dish Network Corp
10.2021 - Current

Field Service Technician

WeConnect LLC
01.2020 - 10.2021

Carpenter

KP Neuman&Sons
01.2017 - 01.2019

Cashier

Alice's Restaurant
01.2016 - 01.2017

High School Diploma -

Cheboygan, MI

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