Crystal Grant
Colorado Springs,CO
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Assistant
Joel Detjen, EMF Sol
01.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Warranty Specialist
Shea Homes
02.2022 - 06.2023
- Checked documentation for accuracy and validity on updated systems.
- Reviewed outstanding requests and redirected workloads to complete projects on time for 250 homes.
Head Cashier/Paint Specialist
Home Depot
02.2020 - 02.2022
- Monitored cash drawers in 32 checkout stations to verify adequate cash supply.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Manager/Designer
Del Rancho Jewelers
01.2018 - 01.2020
- Performed all business operations including accounting, inventory, sales, customer service, and design
- Increased customer satisfaction by implementing CAD program for interactive jewelry design.
Manager/Designer
Grant Property Services
01.2012 - 01.2018
- Oversaw employees and subcontractors on job sites
- Improved customer experience by creating interactive in-house design program, resulting in increased efficiency and revenue
- Handled business administration including coordinating customer and contractor schedules, product orders and deliveries
Education
Skills
- Excellent customer service in interacting, evaluating, scheduling and supervising
- Facilitate open written and oral communication in team support to field and office
- Project management ensuring balance between customer and company
- Information management properly documented and processed in timely manner
- Problem Solving and interpersonal skills to diffuse customer issues
- Product and service knowledge
Timeline
Assistant
Joel Detjen, EMF Sol
01.2023 - Current
Warranty Specialist
Shea Homes
02.2022 - 06.2023
Head Cashier/Paint Specialist
Home Depot
02.2020 - 02.2022
Manager/Designer
Del Rancho Jewelers
01.2018 - 01.2020
Manager/Designer
Grant Property Services
01.2012 - 01.2018
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