Jacob Pearce
wahiawa
Summary
Dedicated server with a strong work ethic, delivering exceptional customer service and ensuring order accuracy in high-volume dining environments.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden Restaurant
Honolulu, HI
06.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted with food and beverage orders, ensuring accuracy and timely delivery to guests.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to coordinate meal preparation and presentation for optimal guest experience.
- Effectively managed multiple tables during peak hours, enhancing overall dining efficiency.
- Provided menu recommendations based on guest preferences and dietary restrictions, improving satisfaction levels.
- Processed payments efficiently using point-of-sale system, ensuring accurate transactions.
- Participated in team meetings to discuss service improvements and share feedback for enhanced operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Mililani High School
Mililani Town, HISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Service prioritization
- High volume dining
- Team collaboration
- Sales expertise
- Quality control
- Order accuracy
- Food safety practices
- Table bussing
- Suggestive selling
- Guest relations management
- Dining area maintenance
- Allergy awareness
- Beverage preparation
- Order management
- Task prioritization
- Table setting
- Bill computation
Timeline
Server
Olive Garden Restaurant
06.2025 - Current
High School Diploma -
Mililani High School