Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Phillips

Willow Spring

Summary

Hardworking and passionate individual with hands-on experience in a garage setting. Strong problem-solving abilities and proactive approach to learning new skills. Proficient in power tools, MIG welding, and cutting processes. Committed to improving technical expertise.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Coordinator

Discount Tire
09.2024 - Current
  • Served as the primary contact to customers on the scope of work to be performed on their vehicle
  • Responsible for efficiently managing the flow of vehicles and technicians in a service.
  • Oversaw the dispatching of technicians and Crew Chiefs, maximizing efficiency and minimizing services delays.
  • Troubleshot problems with equipment, product and technicians.
  • Repair, install, and maintain tires on cars, trucks, and commercial vehicles.

Shift Manager

Hwy 55 Burgers Shakes & Fries
11.2022 - 07.2024
  • Set up and prepared cooking supplies, food and workstations during opening and closing.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring integration into the team.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Adapted quickly to new recipes and techniques quickly.

Education

High School Diploma -

Willow Spring
Fuquay-Varina, NC
06-2025

Skills

  • Reliability
  • Power tool proficiency
  • Flexible and adaptable
  • Troubleshooting skills
  • Mig welding
  • Cutting process

Certification

  • Welding Technology Certificate, Wake Tech -Expected completion summer 2026

Timeline

Service Coordinator

Discount Tire
09.2024 - Current

Shift Manager

Hwy 55 Burgers Shakes & Fries
11.2022 - 07.2024

High School Diploma -

Willow Spring

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