Jacob Pickett
Portland
Summary
Dynamic professional with strong interpersonal skills and meticulous attention to detail, honed at FedEx Ground. Proven ability to coordinate tasks efficiently while delivering exceptional customer service. Experienced in workflow management and self motivated. Committed to fostering positive relationships and achieving desired outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Delivery Courier
FedEx:Ground
06.2020 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Communicated with dispatch and customers for accurate delivery information.
Merchandiser
Yellowstone Club
06.2018 - 04.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Live Sound Engineer
Curve Blue Audio
05.2016 - 05.2018
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
- Recorded speech and music in digital formats.
- Set up and broke down sound board, speakers, microphones and ear buds at each event.
- Checked all technical equipment to make sure it was functioning properly and performed troubleshooting to alleviate issues.
- Communicated with record pools, record labels, radio stations and DJ coalitions for song placement and artist branding.
Education
Bachelor of Arts - Music
Montana State University
Bozeman, MT05-2018
Skills
- Meticulous attention to detail
- Professional and mature
- Strong interpersonal skills
- Task coordination
- Workflow management
- Efficient in 10-key
Accomplishments
- Skillfully manage independent workload in a series of time sensitive scenarios
- Successfully collaborated with cross functional partners in developing best practices in day to day operations
- Developed strong leadership amongst my peers through collaborative works in time management operations and developing best practices
Timeline
Delivery Courier
FedEx:Ground
06.2020 - Current
Merchandiser
Yellowstone Club
06.2018 - 04.2020
Live Sound Engineer
Curve Blue Audio
05.2016 - 05.2018
Bachelor of Arts - Music
Montana State University
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