William Medek
Chatsworth
Summary
Dynamic and detail-oriented professional with 15 years of experience at Federal Express, excelling in customer service and time management. Proven track record of efficient package handling and accident-free driving. Recognized for optimizing delivery routes and enhancing customer satisfaction through effective problem-solving and strong interpersonal skills.
Overview
17
17
years of professional experience
Work History
Courier
Federal Express
12.2011 - 07.2025
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Managed route planning to optimize delivery schedules and reduce transit times.
- Maintained accurate documentation for package tracking and delivery confirmations.
- Collaborated with team members to ensure seamless logistics operations during peak periods.
- Resolved customer inquiries and issues promptly, enhancing overall service quality.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
Stocker
Walmart
11.2008 - 12.2011
- Organized and stocked merchandise to optimize store layout and enhance customer experience.
- Monitored inventory levels to ensure product availability and minimize stockouts.
- Collaborated with team members to maintain cleanliness and safety standards in the stockroom.
- Assisted in training new staff on stocking procedures and store policies for efficient operations.
Education
GED -
Bradley County High
Cleveland, TNSkills
- Working independently
- Meticulous attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
- Package handling
- Accident-free driving
- Material handling expertise
- Document management
- Handheld scanning devices
- Data organization
Timeline
Courier
Federal Express
12.2011 - 07.2025
Stocker
Walmart
11.2008 - 12.2011
GED -
Bradley County High