Jacob ramey
Canton
Summary
Detail-oriented Field Technician skilled in equipment maintenance, workplace safety, and professional communication. Proven track record of enhancing customer satisfaction through timely service and effective troubleshooting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Field Technician
SES
Canton, NC
06.2025 - Current
- Assisted in installation and maintenance of communication equipment at various field sites.
- Conducted routine inspections to ensure compliance with safety standards and protocols.
- Collaborated with team members to troubleshoot technical issues efficiently on-site.
- Operated diagnostic tools to assess and repair equipment malfunctions swiftly.
- Adapted quickly to changing project requirements and learned new technologies as needed.
- Ensured timely completion of service requests, enhancing overall customer satisfaction levels.
- Collaborated with other field technicians to resolve complex technical issues.
Online Personal Shopper
Walmart
Waynesville, NC
09.2023 - 06.2025
- Curated personalized shopping lists based on customer preferences and purchase history.
- Utilized Walmart's online platform to ensure accurate product selection and timely order fulfillment.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Collaborated with inventory teams to manage stock levels and optimize availability of popular items.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Education
High School Diploma -
Pisgah High School
Canton06-2025
Skills
- Field operations
- Workplace safety
- Professional communication
- Equipment maintenance
Certification
- Certified - OSHA
- Certified - Forklift
- CPR Certified
Timeline
Field Technician
SES
06.2025 - Current
Online Personal Shopper
Walmart
09.2023 - 06.2025
High School Diploma -
Pisgah High School