Summary
Overview
Work History
Education
Skills
Elevate 2025 candidate
Accomplishments
Awards
Timeline
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Jacob Ramos

Bemidji,MN

Summary

I, Jacob Ramos has a drive for Improvement, the patience to see projects through to completion, and the willingness to continually learn improved work practices. I am a Driven Retail Sales leader having strong communication skills with a strong background in driving sales, enhancing customer experiences, optimizing store operations and adapting to change. fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in building employee engagement, and strategic planning. Ultimately, i look to bring Reliability, accountability and sense of urgency all while being a heavily goal oriented individual.

Overview

8
8
years of professional experience

Work History

Retail Sales Manager

Prime Communications AT&T
03.2024 - Current
  • Being able to redirect sales to hit store MSQs
  • Improving Sales reps investment into the company bu delegation of tasks based on individual skill.
  • Developed promotional strategies, increasing foot traffic and public image via Google and CSAT.
  • Consistently adapting to changing sales pay plans.
  • Analyzed sales data to identify trends, and adapting to hit sales targets.
  • Daily cleaning, organizing, and sanitation
  • Led daily operations, created a highly successful sales environment, also improving customer service standards.

Strength and Conditioning Coach

Pauls Muscle Mecca
01.2022 - 03.2024
  • Managing my time wisely to maintain a profitable business via scheduling and client availibility.
  • Helping clients reach personal physical goals. That being athletic, strength, speed, or weightloss goals.
  • Teaching clients proper injury management and facilitating physical therapy for proper rehabilitation of injuries.
  • Teaching clients Popper athletic and strength based motor patterns.
  • Heavy focus on the use and modification of Google sheets/Excel regarding strength and conditioning programming.

Emergency On Call / Dispatch

Securitas
11.2020 - 11.2021
  • Thoroughly document emergency events and notify guards, law enforcement, and pass the information along the chain of command
  • Perimeter checks to make sure that the building is secured.
  • Staying vigilant for protester activity and documenting any event regarding protests, safety hazards, and possible threats.
  • Monitoring cameras and open channel radios
  • Heavy focus on the use and modification of Google sheets/Excel documents

Juvenile Corrections Officer

NMJC
07.2019 - 08.2020
  • Rehabilitation of problem youth to successfully re-enter society as law abiding citizens
  • Plan extra curricular activities for youth to be able to demonstrate proper etiquette in social environments
  • Thoroughly document every incident regarding misconduct of the youth and address it with the youth and communication with my coworkers
  • Implemented behavior management strategies to promote positive outcomes and reduce incidents within the facility.

Customer Service Representative

Deerwood Bank
06.2017 - 05.2019
  • Assist customers and staff with various retail, operation, and service tasks
  • Receive customer deposits
  • Maintain balanced records
  • Open accounts and perform applicable mainte

Education

Physical Therapy, Business Administration, Business Marketing

Bemidji State University
Bemidji, MN

Physical Therapy, Kinesiology, Exercise Science, General Biology

University of Hawaii at Hilo
Hilo, HI
06.2017

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Hilo High School
Hilo, HI
01.2016

Skills

  • Customer engagement
  • Retail management
  • Sales proficiency
  • Results-oriented work ethic
  • Coaching and guidance
  • Sales team leadership
  • Strategic planning
  • Critical thinking
  • Delegating work

Elevate 2025 candidate

Only the highest potential managers who have an amazing track record in sales with no loss prevention issues can be enrolled in this program. we have to gain endorsement not only though our district manager but also out market director.

Accomplishments


  • Currently enrolled in the prestigious ELEVATE program that includes the highest potential managers.
  • As my tenure as manager I have maintained a store with a top spot in the district and I am almost always a candidate for the top 2 in the market(Currently with a yearly run rate for top 2).
  • Leading a team of Retail sales consultants to hit challenging sales goals who constantly end as the best sellers in the districts.

Awards

USAPL row nationals top 4 2019, 2021, 2022, USAPL RUCKUS Powerlifting Club President 2019 - Present, Volunteer Assistant Wrestling Coach at Blackduck High School 2017 – 2019, Volunteer Teacher and Condo Toe Kwon Do Sensei 2013 – 2017, Volunteer Cook and Server at New Hope Hilo Christian Fellowship 2013 – 2017, Volunteer Teen Leader at New Hope Hilo Christian Fellowship 2014 – 2015

Timeline

Retail Sales Manager

Prime Communications AT&T
03.2024 - Current

Strength and Conditioning Coach

Pauls Muscle Mecca
01.2022 - 03.2024

Emergency On Call / Dispatch

Securitas
11.2020 - 11.2021

Juvenile Corrections Officer

NMJC
07.2019 - 08.2020

Customer Service Representative

Deerwood Bank
06.2017 - 05.2019

Physical Therapy, Kinesiology, Exercise Science, General Biology

University of Hawaii at Hilo

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Hilo High School

Physical Therapy, Business Administration, Business Marketing

Bemidji State University

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Jacob Ramos