Jacob Ramos
College Station,TX
Summary
Dedicated Professional with experience as a server in a fast paced environment promoting exceptional customer services skills. Proven ability to promote positive experiences for all and effectively manage high risk or fast paced situation as a quick learner. Demonstrated adaptability and strong communication in mentoring young athletes as a baseball instructor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Chick-fil-A
Bryan, TX
08.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale system efficiently, processing orders accurately and promptly.
- Collaborated with team members to streamline service processes during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Lifeguard
Blue Oasis
Houston, TX
05.2025 - 08.2025
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergencies.
- Participated in regular training sessions to improve lifesaving skills and knowledge of protocols.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Conducted routine inspections of pool facilities and equipment for maintenance issues.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Baseball Camp Instructor
Lynx
Spring, TX
05.2024 - 06.2024
- Instructed youth in baseball fundamentals, enhancing skills and understanding of the game.
- Developed engaging practice plans to improve player performance and teamwork.
- Facilitated drills focusing on hitting, pitching, and fielding techniques for skill advancement.
- Ensured safety protocols during practices and games for participant well-being.
- Collaborated with fellow instructors to enhance camp curriculum and instructional methods.
- Cultivated positive relationships with parents.
- Increased player confidence by offering continuous encouragement and praise during practice sessions and games.
Education
Associate of Science - Kinesiology
Blinn College
Bryan, TX05-2027
High School Diploma -
Klein High School
Houston, TX05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Fast Learner/Adaptability
- Guest engagement
Certification
Food Handler Certification (Texas)
TABC Certification
CPR and First Aid Certification
Timeline
Server
Chick-fil-A
08.2025 - Current
Lifeguard
Blue Oasis
05.2025 - 08.2025
Baseball Camp Instructor
Lynx
05.2024 - 06.2024
Associate of Science - Kinesiology
Blinn College
High School Diploma -
Klein High School