Jacob Read
Cedar Falls
Summary
Dynamic store manager with a proven track record in enhancing customer service and operational efficiency. Skilled in team leadership, problem-solving, and inventory management.
Overview
5
5
years of professional experience
Work History
Store Manager
Journeys
CEDAR FALLS
06.2025 - Current
- Managed daily store operations and ensured smooth workflow.
- Supervised staff to enhance customer service and store presentation.
- Organized inventory and maintained stock levels for optimal sales.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored cash register operations to ensure accuracy and compliance.
- Conducted and led sales, pitched and provided information for various products and worked with customers to ensure the best shopping experience.
Sales Associate/Cashier
Bob's Guitars
Cedar Falls
04.2025 - 10.2025
- Guided customers in selecting guitars and accessories tailored to their preferences.
- Processed sales transactions accurately using the point-of-sale system.
- Educated customers on guitar features, enhancing their purchasing decisions.
- Participated in store events to promote new products and engage customers.
- Welcomed customers and delivered outstanding service to ensure a positive shopping experience.
- Maintained a clean and organized store environment by regularly cleaning and organizing displays.
Sandwich Artist/Cashier
Subway
CEDAR FALLS
11.2024 - 06.2025
- Prepared fresh sandwiches to meet customer specifications and uphold Subway standards, ensuring satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by tracking supplies and restocking items.
- Engaged with customers to deliver friendly service and promptly address inquiries, enhancing overall dining experience.
- Operated cash register and processed transactions accurately, ensuring smooth payment handling.
Team Member
Culver's Restaurant
Waterloo
10.2023 - 10.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Operated kitchen equipment to prepare food according to safety standards.
- Maintained clean and organized workstations to ensure efficient service during shifts.
- Assisted team members in serving food and managing customer orders to enhance overall customer experience.
- Handled cash transactions accurately at front counter and drive-thru, contributing to smooth operations.
Dishroom Worker
Iowa Regular Baptist Camp
Ventura
06.2021 - 08.2023
- Washed dishes for 300-600 guests three times daily.
- Maintained cleanliness and organization of camp facilities and common areas.
- Assisted with setup and breakdown of events and activities for campers.
- Engaged with campers to foster a positive and welcoming environment.
- Worked with and aided children in kids' classes
- Provided leaf-blowing, weed-whipping, pressure washing, and other yard-work services.
Education
High School Diploma -
Waterloo Christian School
Waterloo, IA05-2025
Some College (No Degree) - Marketing Management
Hawkeye Community College
Waterloo, IASkills
- Inventory management
- Sales techniques
- Sales strategies
- Sales coaching
- Cash handling
- Cash management
- Store opening and closing
- Shift scheduling
- Team leadership
- Staff training
- Customer service
- Communication skills
Timeline
Store Manager
Journeys
06.2025 - Current
Sales Associate/Cashier
Bob's Guitars
04.2025 - 10.2025
Sandwich Artist/Cashier
Subway
11.2024 - 06.2025
Team Member
Culver's Restaurant
10.2023 - 10.2024
Dishroom Worker
Iowa Regular Baptist Camp
06.2021 - 08.2023
High School Diploma -
Waterloo Christian School
Some College (No Degree) - Marketing Management
Hawkeye Community College