Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jacob Roberts

Chino Valley,AZ

Summary

Strong leader and hard worker dedicated to learning more and expanding ones' knowledge to become better each day. Ideal beginner knowledge into the world of IT with a great history of upper management experience. In-depth use of documentation and recording anything. Creates opportunities and challenges to meet and exceed goals and expectations.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Culver's
07.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained any technological needs by performing basic repairs to a network and calling to get items replaced for this location.

Manager

Dominos
06.2016 - 07.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Maintained daily documentation like inventory and food costs.
  • Scheduled other co-worker's schedules on a weekly basis

Education

Associate of Applied Science - Networking Technologies

Yavapai College
Prescott, AZ
05.2024

High School Diploma -

Chino Valley High School
Chino Valley, AZ
05.2016

Skills

  • Directing Team Members
  • Scheduling and Coordinating
  • Business Administration
  • Recruiting and Interviewing
  • Staff Supervision
  • Team Motivation
  • Vendor knowledge of Cisco related items

Additional Information

In the near future I will be going for my Comptia A+ Certification, already gone through Yavapai's course on the A+ and also the Security+ course, currently going for a cybersecurity focus for the degree.

Timeline

Assistant Manager

Culver's
07.2019 - Current

Manager

Dominos
06.2016 - 07.2019

Associate of Applied Science - Networking Technologies

Yavapai College

High School Diploma -

Chino Valley High School

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