Jacob Robinson
Louisville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Medical Scheduler
University Of Louisville Health Care
01.2024 - Current
- Answered phone calls and messages for a primary care facility, scheduling appointments, and handling patient inquiries.
- Coordinated patient scheduling utilizing Epic Systems and Cerner Health to optimize appointment availability.
- Collaborated with medical staff to streamline patient intake processes and enhance overall workflow efficiency.
- Ensured accuracy of patient information in scheduling software.
- Followed up with patients to reschedule missed appointments.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Substitute Teacher
Jefferson County Public Schools
11.2023 - Current
- Performed administrative duties such as assisting in school libraries, hall and cafeteria monitoring, and bus loading and unloading
- Instructed through lectures, discussions, and demonstrations in one or more subjects, such as English, mathematics, or social studies
- Learned to operate new school technologies as they are developed and implemented
- Used computers, audio-visual aids, and other equipment and materials to supplement presentations
Library Courier
Louisville Free Public Library
10.2022 - 11.2023
- Kept records of all goods shipped, received, and stored
- Obeyed traffic laws and followed established traffic and transportation procedures
- Compiled, reviewed, and maintained data from orders and other documents in order to assess supply needs
- Explained use of library facilities, resources, equipment, and services, and provided information about library policies
- Planned and implemented improvements to internal or external logistics systems or processes
Library Assistant
Greenville Public Library
05.2022 - 10.2022
- Answered questions from patrons and helped to find desired materials and placed books on proper shelves when returned to circulation
- Handled check-in and check-out process of library books and materials at circulation desk
- Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals
- Developed and maintained library's registration, cataloging, and basic recordkeeping systems, using computer databases
Education
Bachelor of Science - History
Texas A&M University
Commerce, TX05-2020
Skills
- Appointment coordination
- Reception oversight
- HIPAA compliance
- Strong organization
Timeline
Medical Scheduler
University Of Louisville Health Care
01.2024 - Current
Substitute Teacher
Jefferson County Public Schools
11.2023 - Current
Library Courier
Louisville Free Public Library
10.2022 - 11.2023
Library Assistant
Greenville Public Library
05.2022 - 10.2022
Bachelor of Science - History
Texas A&M University