Jacob Rosenfeld
West Hempstead,NY
Summary
Experienced Clinical Technology professional specializing in EMR systems, health IT operations, and cross-functional workflow optimization. Skilled in system configuration, supporting adoption, and translating operational needs into practical technology solutions. Works collaboratively across clinical, operational, and technical teams to support stable, efficient systems that align with organizational priorities.
Overview
12
12
years of professional experience
Work History
EHR Implementation Specialist
Premium Health Center
10.2023 - Current
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Maintained up-to-date knowledge of industry trends and best practices in order to provide the most relevant solutions for clients'' businesses.
Clinical Informatics Project Manager
PM Pediatrics Specialized Urgent Care
10.2022 - 09.2023
- Developed, initiated, and managed projects such as lab interfaces, EHR data migration, and provider education initiatives from inception to completion.
- Orchestrated projects within strict timeframes by solving complex problems and working closely with senior leaders.
- Fostered relationships with vendors to promote positive working relationships.
- Communicated effectively with team members, physicians and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Configured, installed, and handled troubleshooting tasks for variety of different applications.
Clinical Informatics Analyst Manager
PM Pediatrics Urgent Care
06.2020 - 09.2022
- Provided guidance for cross-departmental clinical improvements.
- Provided guidance in development, implementation and maintenance of company clinical information system.
- Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
- Maximized performance by monitoring daily activities
- Led, facilitated and attended focus groups and meetings to strategize workflow issues.
EHR Analyst
PM Pediatrics Urgent Care
08.2019 - 06.2020
- Identified and resolved problems through root cause analysis and research.
- Boosted information sharing by enhancing interfaces between computer systems.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Analyzed program data to provide input for key decision making and strategic planning.
Intern
PM Pediatrics Urgent Care
06.2019 - 08.2019
- Assisted with go-live of EMR across 70+ facilities
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Developed and updated spreadsheets and databases to track, analyze and report on data.
Judaic Studies Teacher
Yeshiva Har Torah
02.2014 - 06.2019
- Developed engaging and creative lessons and projects for students.
- Oversaw many simultaneous projects for students by planning and designing.
- Worked collaboratively with teachers and administrators address student learning objectives.
- Communicated regularly with parents, students and faculty to provide feedback and discuss instructional strategies.
Education
Master of Arts - Jewish Education and Administration
Azrieli Graduate School of Jewish Education And Administration
New York, NY2016
Bachelor of Arts - Psychology
Lander College For Men, Touro College
Flushing, NY2014
Skills
- Exceptional Communicator
- Strategic Thinker
- Project Implementation
- EMR/EHR Systems
- Clinical Technology Operations
- Workflow Optimization
- User Support & Enablement
- Cross-Functional Collaboration
- Health IT Tools & Platforms
- Change Management
Certification
- Certified EMR Trainer, eClinicalWorks - 05/03/2022
- EMT - Certified Emergency Medical Technician- Adelphi University- Expected completion 5/1/2023
Languages
Hebrew
Professional Working
Software
EclinicalWorks
Phreesia
Microsoft Suite
Meditex
Zendesk
Office Practicum
Wrike
Monday
Azara
Timeline
EHR Implementation Specialist
Premium Health Center
10.2023 - Current
Clinical Informatics Project Manager
PM Pediatrics Specialized Urgent Care
10.2022 - 09.2023
Clinical Informatics Analyst Manager
PM Pediatrics Urgent Care
06.2020 - 09.2022
EHR Analyst
PM Pediatrics Urgent Care
08.2019 - 06.2020
Intern
PM Pediatrics Urgent Care
06.2019 - 08.2019
Judaic Studies Teacher
Yeshiva Har Torah
02.2014 - 06.2019
Master of Arts - Jewish Education and Administration
Azrieli Graduate School of Jewish Education And Administration
Bachelor of Arts - Psychology
Lander College For Men, Touro College