Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Work History
Business Development Representative (BDR)
4 Years 6 Months
GoTo | 05.2022 - Current
Maintain 50-100 dials, 100 emails, and 50 prospects added daily in Salesforce and outreach tools.
Handle 2k-50k deals on inbound and outbound monthly through discovery, qualification, and next-step coordination with closers.
Prospect independently on outbound channels to build a consistent flow of new small-business and midmarket opportunities.
Use GoTo CRM and outreach tools to organize follow-up communication and keep pipeline records current.
Consistently meet monthly and quarterly quotas through disciplined activity, persistence, and strong objection handling.
Support small business and midmarket buyers across phone systems, meeting software, AI software, and IT software sales.
Licensed Sales Professional (LSP)
7 Months
Allstate | 08.2021 - 03.2022
Completed 150-200 calls per day to generate auto and home insurance sales opportunities.
Sentfollow-up emails weekly to explain quotes and move prospects toward purchase decisions.
Sold auto and home insurance policies in an office setting through direct customer outreach.
Explained quote details clearly and addressed customer questions to strengthen sales conversations.
Supported a steady sales workflow by balancing outreach, customer follow-up, and quote communication.
Laborer
3 Years
H Rudolph Construction | 07.2015 - 07.2018
Assisted with concrete and remodel work by preparing surfaces, moving materials, and following crew instructions.
Loaded and unloaded tools and supplies carefully to reduce delays and keep tasks organized throughout the day.
Worked with crew members in a family-owned construction setting to complete summer projects reliably.
Education
Dixie State University | Dixie Utah | 01-2022
Pursing 4-year business degree (online)
Davis High School | Kaysville, Utah | 05-2019
Graduated Davis High school May 2019
Skills
Prospecting
Cold calling
Lead qualification
CRM management
Pipeline management
Activity tracking
Discovery calls
Follow-up communication
Objection handling
Quota attainment
Deal closing
Needs assessment
Salesforce reporting
Sales forecasting
Revenue pipeline analysis
Sales playbooks
Certification
Utah State Exam for Property and Casualty License, 2021