Jacob Salazar
Grafton,WI
Summary
I look forward to being involved in a collaborative environment filled with challenges in order to continuously become a better worker, and better person.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Walgreens
02.2024 - 07.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained high levels of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Social Media Manager
Nosy Bystanders
06.2023 - 08.2023
- Collaborated with team members to develop creative campaigns for social media platforms.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Generated roughly 7,000 new followers, (From 6,200 to about 13,200 followers)
- Numerous posts that garnered tens of thousands of views. (Best post generated over 1 million views and over 250,000 likes on Instagram)
Social Media Manager Intern
Nosy Bystanders
02.2023 - 05.2023
- Created engaging content to catch attention of potential customers.
- Created informative and entertaining posts for client's Instagram page.
- Increased brand awareness and followers through comprehensive social media campaign management.
- Optimized social media content for maximum engagement and reach.
Bar Back
GRUNIONS SPORTS BAR AND GRILL
03.2019 - 06.2022
- Server and bar-back preps and serves food
- Cleans tables, dishes, glasses and maintains cleanliness throughout restaurant.
- Worked effectively in fast-paced environments.
Food Runner
LAZY ACRES
03.2019 - 06.2019
- Runner, maintained appearance of hot bar and salad bar, made sure food trays were full hot food bar and salad bar
- Also, made sure utensils, plates, cups and condiments were stocked and ready for consumers.
Volunteer/ Work Counselor
Dave Miller
01.2017 - 07.2021
- Teaching campers fundamentals of basketball, while instilling self-confidence, discipline, hard work and teamwork.
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Developed and implemented training drills to improve team cohesiveness and performance.
Volunteer Assistant
Creative Kids Preschool
04.2016 - 01.2017
- Assisted teachers in the classroom and out in the yard
- Interacted with children, read stories, helped with art projects, introducing sports and games as well as assisted on field trips and special events.
Education
High School Diploma -
MIRA COSTA HIGH SCHOOl
Manhattan Beach, CA05.2019
Some College (No Degree) - Communications
University of Arizona
Tucson, AZSkills
- Verbal and Written Communication
- Continuous Improvement Process
- Digital Content Development
- Increasing Engagement
- Time Management
- Teamwork and Collaboration
- Attention to Detail
- Interpersonal Skills
Timeline
Customer Service Associate
Walgreens
02.2024 - 07.2024
Social Media Manager
Nosy Bystanders
06.2023 - 08.2023
Social Media Manager Intern
Nosy Bystanders
02.2023 - 05.2023
Bar Back
GRUNIONS SPORTS BAR AND GRILL
03.2019 - 06.2022
Food Runner
LAZY ACRES
03.2019 - 06.2019
Volunteer/ Work Counselor
Dave Miller
01.2017 - 07.2021
Volunteer Assistant
Creative Kids Preschool
04.2016 - 01.2017
High School Diploma -
MIRA COSTA HIGH SCHOOl
Some College (No Degree) - Communications
University of Arizona