Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Sargent

Fort Dodge,IA

Summary

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Customer service abilities are transferable to social work and outreach.

Overview

7
7
years of professional experience

Work History

Cashier

KFC Taco Bell
03.2020 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Knew the menu from top to bottom.
  • Always tried to give customers the most value for their money.
  • Was sure to inform customers of any deals or limited time offers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with fluency.

CAP 1 Associate

Walmart
06.2016 - 08.2019
  • Stocked the sales- floor and backroom in a safe manner.
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Implemented loss prevention strategies through thorough monitoring of potential theft risks on the sales floor.
  • Guided customers to the products they were looking for in a courteous fashion.
  • Inventoried and organized items in the backroom.
  • Sorted items on sales-floor neatly so the aisles looked uniform and the customers could easily locate what they're shopping for.

Education

Associate of Arts - Human Services

Iowa Central Community College
Fort Dodge, IA
12.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Personability
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Order Taking
  • Issue Resolution
  • Honest and Dependable
  • Active Listening

Timeline

Cashier

KFC Taco Bell
03.2020 - 04.2023

CAP 1 Associate

Walmart
06.2016 - 08.2019

Associate of Arts - Human Services

Iowa Central Community College

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Jacob Sargent