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I have been working in Information Technology for 5 years. I have used many types of technologies and am well versed with Microsoft office products, Slack, Teams, Zoom etc., to AD Manage Engine, AS-400, Simple MDM, AC2, JIRA, and Citrix Director to name a few. I have also created email campaigns for our business using Constant Contact, an email service to reach and pinpoint our business audiences, ran and managed social media accounts, as well as created content ideas for other businesses I worked for prior as well. I have received near perfect performance reviews in the two years of working at this company due to my hard work, dedication to client, and time flexibility, having a true passion for being an asset for any company that I work for. I have had two incredible bosses at my last two companies who have truly enriched my love for this career, and drive for exceeding results.

Dynamic Information Technology Specialist with a proven track record at Milford Regional Medical Center, excelling in IT troubleshooting and end-user support. Enhanced operational efficiency through effective problem-solving and streamlined processes, achieving high user satisfaction. Skilled in network administration and committed to continuous improvement, fostering collaboration across teams to drive successful IT solutions.

With 9+ years of experience in technical support in corporate and small business settings, I have a proven track record of effectively troubleshooting and resolving complex IT issues. My expertise includes Technical Support, Troubleshooting, Network Maintenance, Hardware/Software Installation, System Administration, and Customer Service. Renowned for my organizational skills and dependability, I excel at managing multiple priorities with a positive attitude. I am proactive in taking on additional responsibilities to contribute to team goals.

 Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call 

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented [Job Title] with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Seasoned System Administrator with [Number]-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. [Number] years of progressive IT experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Jacob Sasser

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Information Technology Specialist

Cashier

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High School Diploma -

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Information Technology Specialist

Cashier

High School Diploma -

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